Job Description

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging \xe2\x80\x93 where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world \xe2\x80\x93 helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.



As a Senior Manager, you will oversee and lead the overall design and enforcement of the Ecosystem Security & Integrity programs and various other initiatives. You will also have direct responsibility to enforce the requisite \xe2\x80\x9cAcquirer Controls\xe2\x80\x9d at our AP clients as defined in the Visa Integrity Risk Program, through periodic control assessments and client engagements. The objective of these processes is to assess the execution and effectiveness of the Acquirers controls in managing High Integrity risk merchants. This person will contribute in creating an \xe2\x80\x9cunderwriting\xe2\x80\x9d as well as an \xe2\x80\x9congoing monitoring\xe2\x80\x9d approach, define minimum standards and acceptance criteria that are used to approve Acquirers to be active across such activities. The person will ensure related policies, procedures, and controls are executed consistently across all Visa regions as well as by internal and external stakeholders.

In this role, you are expected to:

Perform underwriting / assessment of the effectiveness of controls Acquirers have in place to onboard and manage merchants covered under Visa\xe2\x80\x99s Integrity Risk Program. Such underwriting may include any of the following: review of Self-Assessment Questionnaires, of Acquirer Policies, Procedures and sample Merchant Files, various external diligence information, payment fraud performance, etc.

Perform periodic risk-based assessment of Acquirers covered under Visa\xe2\x80\x99s Integrity Risk program, with ongoing monitoring

Handle Acquirer control assessment of the more complex clients, such as clients that operate across various regions and/or across various merchant activities in scope of the Program

Conduct on-site Acquirer Audits, or coordinate Audits through 3rd parties

Support Visa\xe2\x80\x99s Close Monitoring process and coordinate risk and threat management actions vis-a-vis ecosystem participants posing an excessive risk or potential threat - exceeding Visa\xe2\x80\x99s stated risk tolerance

Engage with Merchant Sales and Acceptance (MS&A) and Account Executives to share intelligence, assess mitigating actions, and ensure clear accountability across functions and/or individuals to drive a consistent and timely remediation approach

Working closely with the Visa Integrity Risk Program Management Office, perform periodic industry reviews of high-risk activities, and recommend program changes to ensure continuous program effectiveness

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• Bachelor\xe2\x80\x99s Degree or equivalent qualification
• 10+ years of work experience in the Payments industry experience, with focus on Acquirer risk management (including merchant underwriting) and/or financial industry experience with focus on client underwriting
• Self-starter who can communicate with a deep understanding of the company needs and enable people to move forward through complexity
• Relationship/Client management experience
• Knowledge or experience in audit or underwriting
• Stakeholder management (internal and external)
• Proven ability to implement strategic initiatives, processes and operational decisions
• A clear record of strategic thinking, sound judgment and superior problem solving in the area of trust and security
• Flexible and creative thinker with strong execution skills, generate out-of-the-box solutions, manage ambiguity, anticipate the impact of decisions/initiatives and able to move seamlessly from high level concepts to details

What will also help:

• Global experience in the payments industry
• Strong knowledge and experience in Ecommerce / Web Technologies
• Strong knowledge and working experience relating to laws and regulations related to the payments business

Please Note: Due to the COVID-19 pandemic and the evolving visa/travel restrictions in place, we are currently only able to extend offers to candidates with the right to work in Singapore. We are keeping the situation under close review and will adjust accordingly should the restrictive measures be lifted.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa