Job Description

What the role is:
As a Senior Product Manager/Product Manager in our Innovation team, you will lead Singapore's national digital platform that connects enterprises with innovative solution providers. In addition, you will drive the evolution of the Open Innovation Platform (OIP), IMDA's key initiative to democratise corporate innovation. This role reports to the Assistant Director (Innovation).
What you will be working on:
Product Strategy and Leadership

• Lead the innovation agenda and drive key deliverables within the digital pillar as a collective team
• Define and execute the product vision and strategy for OIP
• Serve as the Subject Matter Expert (SME) for specific OIP modules, features, and workflows
• Drive data-informed decisions to evolve the digital platform based on market needs
• Design and conduct product training programmes for internal teams to ensure successful features' adoption
• Create training materials and documentation to support user onboarding and feature rollouts

Product Development and Management

• Own the end-to-end product lifecycle, from conceptualization to launch
• Develop and maintain a strategic product roadmap aligned with business objectives
• Collaborate with UI/UX consultants to design user-centric solutions
• Work closely with IT and development teams (System Integrators) to deliver features through agile methodologies

Performance and Analytics

• Define and track KPIs for platform usage an effectiveness
• Analyse user behaviour and feedback to identify improvement opportunities
• Drive continuous platform optimisation based on data insights
• Monitor market trends and competitor activities to maintain competitive advantage

Stakeholder and Vendor Management

• Partner with Marketing team to drive platform visibility, adoption, and lead generation to scale innovation projects
• Build and maintain strategic relationships across divisions, IT counterparts, and key stakeholders to ensure aligned product outcomes
• Oversee vendor selection, contract management, and SLA compliance
• Coordinate across different functional teams to ensure successful product launches

What we are looking for:

• Background in Business/ Computer Science/ Information Technology or relevant/related disciplines.
• 5-10 years of experience in digital product management, with proven success leading product teams in challenging environments
• Strong track record delivering high-impact digital initiatives and driving measurable business outcomes
• Deep understanding of agile methodologies, with CSPO certification preferred
• Extensive experience working with developers, UI/UX designers, and cross-functional stakeholders
• Proficiency in project management tools (JIRA, Confluence) and agile practices
• Good stakeholder management and communication skills
• Demonstrated ability to balance business needs while managing risks and resources
• Strong analytical mindset with data-driven decision-making approach

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About Info-communications Media Development Authority:
Info-communications Media Development Authority (www.imda.gov.sg) offers a rewarding career that gives you a front seat in the fast-changing infocomm media sector, where technology and content are shaping the way people view the world more than ever. We offer a wide range of opportunities, where talented individuals and teams can make a difference. Whether you are developing a telecommunications policy affecting consumers or spearheading a scheme to nurture budding media talents, each member of IMDA contributes towards driving innovation, enhancing productivity for economic growth, and improving the quality of life for all Singaporeans. As a statutory board in the Ministry of Communications and Information, IMDA promotes and regulates the infocomm and media sectors.

Skills Required