Job Description

About our group:

This position will be in the Sales Operations group focused on account management. We are the customer facing portion of the group responsible for clearly communicating our customers needs within Seagate and reporting the status of the business to our management groups clearly and accurately. This position\'s customer base will be distribution business focused on supporting our sellers and distributors with their requirements.

About the role - you will:

Seagate is currently seeking a dynamic, highly motivated Sales Operations /Account Manager to be responsible for overseeing APAC / China / Japan distribution channel business via interactions with the local sales leads and distributors. Focus will be on analyzing pipelines, historical data, live communications, and material status to communicate regional status on revenue, finishing goods levels and goals to management. This role will report directly to the Distribution Manager of Account Management.

You will:

- Have overall responsibility for revenue target accuracy and communications of regional status to revenue goals

\xc2\xb7 Build collaborative relationships on multiple organizational levels, with managers, partners and peers from diverse backgrounds across functional lines

\xc2\xb7 Act as a customer advocate when communicating requirements within the business

\xc2\xb7 Think big picture and have end goal in mind at each step of the process

\xc2\xb7 Analyze in real time to manage customer sentiment while discussing sensitive topics

\xc2\xb7 Monitor and report on aged Finishing Goods per region at distributor and at Seagate Factory

\xc2\xb7 Participate in and/or supports the development and execution of strategies to meet business objectives

\xc2\xb7 Manage the regions through conference calls, emails, and IM\'s to ensure data accuracy and goals are on track

\xc2\xb7 Manage customer inquiries for varying requirements and distribute them to the correct teams and ensure transfer of the asks are complete

\xc2\xb7 Have management of overall regional revenue

\xc2\xb7 Manage new product/customer penetration/up-sell to current customers

\xc2\xb7 Facilitating Accounts Receivables

\xc2\xb7 Monitors Daily Sales Order levels

\xc2\xb7 Manage commitments and expectations with the customer whilst liaising with the extended teams

\xc2\xb7 Communicate part and component end of life strategies with input from procurement

\xc2\xb7 Apply mentoring and coaching skills to motivate and guide other employees

\xc2\xb7 Share best practices with partners and peer groups

About you:

\xc2\xb7 Self-starter a must

\xc2\xb7 Proven ability to self-manage schedules and time, plan tactically, think strategically

\xc2\xb7 Demonstrate exceptional communication skills both verbally and written

Your experience includes:

\xc2\xb7 Proficient in data analysis utilizing Excel or Alteryx

\xc2\xb7 Able to illustrate data for exec level communications via utilizing proficiency in PowerPoint and Email correspondence

\xc2\xb7 Critically analyze and manage materials forecast and revenue inputs

\xc2\xb7 Knowledge of systems process and customer setups

\xc2\xb7 Minimum 5+ years\' experience in a similar customer facing role

\xc2\xb7 Working knowledge of disk drives, storage subsystems, application platforms, and RAID

\xc2\xb7 A clear understanding of distribution customers / sales leader relationships

\xc2\xb7 Ability to understand product offerings as they relate to your customer base including New Product Introductions, current products, and End of Life (EOL)

\xc2\xb7 Bachelor\'s degree in business or a related field

Location:

The Shugart site (named after Seagate\'s founder, Al Shugart) is a research and design center. Easily accessible from the One-North MRT Station, many employees choose to take mass-transportation to work. Ample free on-site parking is also available. Being a purpose built building, The Shugart has excellent employee recreational facilities. Take an active break at our badminton courts, table tennis tables, in-house gym and recreation rooms. Our yoga and zumba classes are very popular. We also offer classes and interest groups in photography, gardening and foreign languages, and have various on-site celebrations, and community volunteer opportunities.

Location: Shugart, Singapore
Travel: Up to 10%

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About Us

With more than four decades of storage innovation, Seagate empowers humanity to thrive in the data age and helps people and businesses navigate the ever-expanding data landscape.

We craft precision-engineered, cutting-edge solutions that help the world store and manage exponential data growth.

Seagate is powered by our talented, passionate, and diverse workforce of 40,000 employees across the globe who embody our core values: integrity, innovation, and inclusion. Striving towards excellence every single day, we show up with these values for our customers, business partners, shareholders, and communities alike.

Join us and get inspired to make a difference in the datasphere!

Seagate provides an environment where equal opportunity is available to all. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, ethnic or national origin, physical or mental disability, medical condition, genetic information, marital status, sex (which includes pregnancy or perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, sexual orientation, perceived or actual religious creed or political opinion, military and veteran status, taking or requesting statutorily protected leave, taking or requesting a reasonable accommodation for a protected basis, or other basis protected by applicable law. Company-sponsored training, education, degree assistance, and social and recreational programs are also included. , , & .

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