Senior Service Engineer
Singapore 797563, Singapore
Job Description
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As a Senior Service Engineer, you will play a pivotal role in ensuring the smooth operation and support of our products and solutions for our customers. This position requires a blend of technical expertise, problem-solving skills, and excellent communication with both customers and vendors for problem escalation and resolution. Candidates should be self-driven, resourceful, manage task efficiently without constant supervision with an eye on providing the best possible customer experience. Essential Functions:
- Provide knowledgeable and meticulous service delivery and support
- Collaborate with internal subject matter experts to establish optimal operational setups for supporting these environments.
- Offer operational support for day-to-day activities related to deployment, connectivity, break-fix and system updates
- Familiarity of disk and tape storage systems and storage ecosystems including disk arrays, tape libraries and storage software
- Experience working with support processes/systems
- Excellent time management, interpersonal and communications skills
- Diploma or degree in IT or related disciplines
- At least three years of experience with support and service delivery
- Team player
- Must be able to speak English and Mandarin fluently
- Self-motivated with excellent communication skills
- Cell phone reimbursement
- Professional development
- Monday to Friday
- Commission pay
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Job Detail
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Job IdJD1431068
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore 797563, Singapore
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EducationNot mentioned