Senior Service Supervisor

Singapore, Singapore

Job Description


  • Report to the managers
  • Ensure the smooth running operation of the restaurant
  • Greeting, seating, and escorting guests to their tables
  • Building and maintaining relationships with guests
  • Up-selling products based on your extensive product knowledge
  • Assuring outlet setup is complete and walkthrough is done before the shift
  • Maintaining guest satisfaction levels by being proactive in service/bar operations
  • Staying attentive to the needs of the guests in the dining area
  • Serving food & beverages to guests
  • Maintain cleanliness and tidiness in work areas
  • Process customer orders via Point-of-Sale (POS) system
  • Assist shift manager in planning and organizing special events
  • Escalate customers\' feedback to the manager on duty
  • Follow proper hygiene practices in accordance with food & beverage safety and hygiene standards
  • Supervise and assist in assigned workstation activities and oversee the operation of the outlet in the absence of management
  • Motivate team members and maintain a high level of team cohesiveness
  • Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation, etc
  • Any other duties assigned
Requirements
  • At least 1-2 years of relevant experience in the F&B or Retail industry
  • Candidates with F&B-related experience will be an advantage
  • Excellent communication and interpersonal skills
  • Excellent team player and friendly individual
  • High initiative and positive attitude
  • Able to multi-task and work in a fast-paced environment
  • Willing to work on weekends, public holidays, and rotating shifts
Staff Welfare & Benefits
  • 5 day work week
  • Daily & Monthly Sales Incentive. Salary indicated on hiring platform includes total sales incentive.
  • 50% staff discount for dining in the restaurant (after the probationary period)
  • Medical Benefits
  • Staff Meals on duty
  • Transport provided for closing shifts
  • Annual, Sick & Hospitalisation Leave
  • Off in lieu for working on a Public Holiday
  • Long Service Rewards
  • Referral Incentive Program
  • Fast Career Growth Opportunities
  • Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)
Available Work Locations (All locations near MRT Station)
  • Indoor Stadium (Stadium MRT)
  • One Fullerton (Raffles Place MRT)
  • Orchard Rendezvous Hotel (Orchard MRT)
  • Riverside Point (Clarke Quay MRT)
  • Woodleigh Mall (Woodleigh MRT)
  • Seletar Aerospace (28 mins away from The Seletar Mall) Opening soon

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Job Detail

  • Job Id
    JD1336235
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned