Responsibilities: You will be responsible for improving the patient experience at Changi General Hospital and manage the Hospital's customer feedback process. You will address feedback from patient, patients' next of kin and members Responsibilities : You will be responsible for improving the patient experience at Changi General Hospital and manage the Hospital's customer feedback process. You will address feedback from patient, patients' next of kin and members of the public as well as organise award and recognition activities for those who contribute to an excellent patient experience. Job Requirements Requirements : Bachelor Degree, preferably in Medical or Nursing At least 2 years relevant working experience, preferably in a healthcare environment Excellent oral and written communication skills Bilingual ability will be an advantage Candidates must have fully completed COVID-19 vaccinations Only shortlisted candidates will be notified
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