Job Description

About the job: If you are looking to excel and make a difference, take a closer look at us…The incumbent plays a critical role in ensuring the smooth running of day-to-day operations in our Bank.

Responsibilities

• Perform the duties of a Bank Teller, i.e. handle deposits and/or withdrawals in cash & cheque, handle auto-financing payments and issue Cashier’s Order.

• Process fixed deposit and FX transactions.

• Perform internal fund transfer and the issuance of cheque books.

• Manage account closure requests from customers.

• Attend to customers’ enquiries and feedback in a professional manner in order to ensure a good banking experience for our customers.

• Verify Hire Purchase Agreements.

• Ensure timely and accurate submission of reports and data to the Management.

• Escalate potential operational issues and provide remedial recommendations/suggestions to the Management.

• Update SOPs to incorporate new work processes, policies and/or regulations.

• Work as a team and contribute towards the business objectives.
  

• A recognized Diploma or Degree in Banking & Finance, Business Administration, Accountancy or equivalent.

• Minimum 2 years of relevant experience in the banking industry.

• Prior experience in handling fixed deposits would be an added advantage.

• Strong verbal and written communication skills.

• Good analytical and problem solving skills.

• Able multi-task and thrive in a fast-paced work environment.

• Meticulous, with a keen eye for detail.