Job Description

Job Highlights

• Pre-opening team
• Dynamic work environment
• Open and collaborative culture

Opening in 2023, Artyzen Singapore will be the first new hotel added to Singapore\xe2\x80\x99s Orchard Road district in over a decade. What was once the sprawling home of the late Tan Hoon Siang (grandson of Singapore philanthropist Tan Tock Seng) is being transformed into a 20-story luxury property. The 142 rooms will sport a distinctive aesthetic, fusing reinterpreted facets of Peranakan art and style with contemporary design. Responsibilities:

• Identifies and handles sales leads effectively and efficiently, confirming every possible piece of business through focus selling and follow-up.
• Delivers financial results by meeting or exceeding sales goals and objectives.
• Effectively uses and promotes technology to support productivity and profitability.
• Builds effective relationships with customers and business partners to maximize sales and customer satisfaction.
• Participates in domestic and international sales activities, representing the hotel to potential customers.
• Fulfils Customer Relationship Management responsibilities and sales goals through planned customer interviews.
• Monitors and reports on the market and competition within own market segment.
• Prepares and updates customer management reports and ensures all necessary follow-up work is carried out on time.
• Actively distributes product information and creates awareness in the markets and business segments of responsibility.
• Carries out \xe2\x80\x9ccross-selling\xe2\x80\x9d and uses unique selling propositions (USPs) during sales calls to increase sales and revenue.
• Participates in planning and realization of sales campaigns, promotions, and events in coordination with the Director of Sales.
• Manages accounts and maintains up-to-date customer information manually and electronically.
• Provides ongoing advice and support to staff under his/her supervision.
• Performs most tasks in a team environment with minimal direct supervision, acting as a team leader.
• Understands premium products, able to overcome objections, and confident in selling premium rates.
• Possesses basic computational abilities and a sense of business to make data-driven decisions.
• Has extensive knowledge of the hotel, facilities, and market competitors.
• Has knowledge of Corporate, CI & M, and Catering sales, F&B, event organization, and audio-visual equipment.
• Maintains outstanding performance and results in related fields and markets.
• Acts as an example for the team during daily job duties.
• Has a willingness to develop a career in the hospitality industry.

Qualifications:

• Knowledge in Corporate, CI & M and Catering sales, F&B knowledge, event organization, and audio-visual equipment.
• Extensive experience in sales and marketing, with a proven track record of delivering results.
• Ability to identify and handle sales leads effectively and efficiently.
• Builds effective relationships with customers and business partners.
• Represents the hotel and participates in domestic and international sales activities.
• Confident in selling premium rates and able to overcome objections, especially with pricing.
• Understanding the market and its competitors and ability to conduct market research and analysis to develop effective sales and marketing strategies.
• Proficient in technology and software tools for sales and marketing, and ability to leverage technology to support productivity and profitability.
• Excellent leadership skills and ability to manage a sales team effectively.
• Strong communication and interpersonal skills to build effective relationships with customers and business partners.
• Outstanding computational abilities and a strong sense of business acumen to make data-driven decisions.
• Familiarity with the local market and its competitors.
• Bachelor\xe2\x80\x99s degree in Hospitality Management, Business Administration, Marketing, or a related field.
• Fluent in English and Mandarin is highly desirable, as Singapore is a multicultural and multilingual environment.
• Strong organizational and time management skills to handle multiple tasks and priorities in a fast-paced environment.
• Ability to work independently with minimal direct supervision, as well as in a team environment.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive \xe2\x80\x98can-do\xe2\x80\x99 attitude.