Job Description

:

• Location: Kaki Bukit (walking distance from Kaki Bukit MRT)
• 5 days work week
• US MNC
• Salary: up to $3500 + AWS + VB

Responsibilities

• Scheduling for re-scheduling / PM / Sales Support / Breakdown calls / Installation & commissioning for TSEs and follow up with customer until closure of the activity.
• Proactively calling customer to confirm the appointment.
• MIV of parts for Technical Service Engineers
• Creation of jobsheets
• Administrator in maintaining the availability of all demo printers in the workshop
• Creation and ensuring of spare part and service labour quotations to be sent to customers.
• Proactively call and follow up on the customer PO to ensure that the delivery is on time
• Invoicing in FieldAware system of completed service report and send to Customer Service team for final invoicing.
• Cloud MIV to Customer Service Team
• Fieldaware monthly report and Accrual report to finance during closing.(Bi-weekly)
• Checking of Technical Service Engineers OT forms for monthly submission.
• Reclassification report for finance
• PM list to CS Team for stock availability / replenishment
• Arranging for SIC course, JI entry pass and Risk assessment etc for Technical Service Engineers
• Raising of PR request form from 3rd party vendors for adhoc purchases.
• Coordinating sampling and prepare documentation for the customer samples and arrange for forwarder to send to samples lab
• WSQ Training for Technical Service Engineers
• Provide administrative support to Singapore Sales Team in quotation for all technologies.

Requirements:

• A level or Diploma in any field
• Prior telemarketing/inside sales and customer service experience.
• Experience communicating value propositions.
• Experience using customer database and selling tools.
• Proficient in Oracle, Salesforce, MS Office

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.Alternatively, you may wish to email your resume in a detailed Word format to debbie@peopleprofilers.comWe regret that only shortlisted candidates will be notifiedPeople Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705 Tel: 6950 9748Consultant in charge: So Boon Shyen, DebbieEA Licence Number: 02C4944Registration Number: R1111376

People Profilers