Job Description

• Office - Kallang ; Project Island wide
• Monday - Friday
• Attractive Salary Package
• Computer Hardware / Information Technology

Key Responsibilities:

• Perform testing of new hardware equipment and software
• Troubleshooting and debugging hardware performance issues
• Perform Build / Rebuild Operating System for Laptop, Desktop
• Updating of hardware inventory assets
• Perform asset tagging of new hardware
• Tracking of IT hardware movement and update the location of the hardware in our inventory record
• Involve in disposal of hardware equipment
• IT equipment setup at user desk
• Documentation of procedures (Example: software installation procedure, hardware setup procedure)
• Perform basic system administration (Example: housekeeping of mobile devices user accounts)
• Coordinating and managing renewal and termination of contract for mobile devices
• Perform desktop administration tasks such as software check, desktop auto-build, ensure security patches are delivered timely to all hardware
• Basic desktop and hardware troubleshooting on computers and Workstation setup for event preparation
• Process administration accounts and setup of workstations for New Hirers/ Transferees
• Provide 1st level support to end users on desktop hardware and software.
• Perform trouble shooting on Desktops problems, including research, testing and enquiry to vendor for problem resolution.
• Troubleshooting of Operating System related, in-house software, printer, and other computer hardware related problems
• Perform pre-defined daily operation routine to ensure the smooth operation of Windows Operating System. For example: backup, status checking, and maintenance routine.
• Maintain PC inventory (hardware and software)
• Take ownership of all problems reported to the help desk. For unsolved outstanding problems, report and alert the Customer through Customer internal escalation procedure.
• Interface with other maintenance vendors (e.g. HP, Microsoft, etc) for problem reporting.
• Place service call and follow up until the problem has been resolved.
• Perform IT project rollout, including new PC purchase, receiving, move and change.
• Installation of new equipment: PCs, Printers.
• Relocation of equipment (e.g.: office move, setting up PC for meeting, etc).
• Swapping peripherals.
• Installation and configuration of software according to Customer standard.
• Answer user\'s enquiries on software usage.
• Perform software patches when necessary.

Requirements:

• At least 1 - 2 years of IT working experiences

Mok Mun Teng Reg No: R1986746

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Additional Information

Career Level

Junior Executive

Qualification

Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma

Years of Experience

2 years

Job Type

Full-Time

Job Specializations

,

Company Overview

Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.

Additional Company Information

Registration No.

201426535W

EA No.

14C7279

Company Size

51 - 200 Employees

Average Processing Time

11 days

Industry

Human Resources Management / Consulting

The Supreme HR Advisory