Job Description

The Opportunity

• Permanent role with a prominent provider of material handling equipment company
• Work location: West Region
• Salary up to $10,000 with Attractive Bonus
• Opportunity to lead a team

Adecco is partnering with a prominent provider of material handling equipment, known for its innovative solutions and leadership in forklift technology. Headquartered in a major industrial hub, this company excels in delivering advanced logistics solutions and has a track record of successful projects across various global markets.They are seeking a Service Manager for their Singapore branch. This role involves managing people, assets, and customer relationships to ensure exceptional service and meet financial targets. You will foster a positive work environment, drive service growth, and optimize resources to support long-term business profitability. If you are seeking to further your career in a dynamic environment, we encourage you to apply!The Job

• Department Oversight: Supervise service department performance, ensuring alignment with sales and profitability goals. Monitor and manage forecasts, budgets, and daily service revenue to meet financial targets.
• Asset Management: Optimize the management of rental assets and service costs, ensure profitability of contracts, and recover costs associated with rental truck mishandling.
• Team Leadership: Develop and manage the service team, using performance evaluations and training to foster growth and adherence to company policies, including handling disciplinary issues.
• Safety Management: Enforce safety protocols, participate in safety audits, and allocate resources for safety training. Lead by example to maintain a safe work environment.
• Customer Relations: Enhance customer satisfaction by addressing and resolving complaints promptly, and building strong, long-term relationships.
• Employee Relations: Maintain effective communication with employees and union representatives, and manage consultations related to departmental agreements and employee issues.
• Recruitment and Staffing: Create and implement staffing plans, conduct interviews, and oversee the recruitment process to fill vacancies efficiently.
• Operational Efficiency: Manage departmental costs, including those for service vans and rental fleets, and ensure timely recovery of debts and effective job completion.

The Talent

• Holds a Diploma or Degree in Engineering or a related discipline.
• Proven experience leading teams and managing Profit & Loss responsibilities.
• Background in the Industrial/Capital Equipment sector with a track record in a similar role.
• Experience managing field-based employees with strong mechanical and technical knowledge in a service environment.
• Prior experience in a service environment and knowledge of AS400 system will be advantageous

Next Step

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to

in MS Word Copy. We\'d love to hear from you! * We regret that only shortlisted candidates will be notified.Andy Muhammad
Direct Line: 9338 2158
EA License No: 91C2918
Personnel Registration Number: R23113401

Adecco