Service Supervisor

SG, Singapore

Job Description

Working Location

: Tanjong Pagar


Working Hours:

5-day work week (Rotating Shift)





Job Purpose:



Overseeing daily front-of-house operations to ensure a positive customer experience and managing the service staff.





Job Responsibilities:



Supervise staff:

You would establish work schedules and delegate tasks to the service staff, such as servers and hosts. This includes providing on-the-job training and performance evaluations to ensure high standards of service.

Manage operations:

You will monitor daily operations to ensure smooth workflow, coordinate with the kitchen team, and maintain safety and sanitation standards.

Customer service:

As the senior floor staff, you will handle guest inquiries and resolve any complaints with professionalism to ensure customer satisfaction.

Inventory control:

You would help manage inventory for front-of-house needs, such as drinks and serving supplies, and assist with placing new orders.

Cash handling:

Responsibilities often include managing cash floats, balancing tills, and performing other general cash handling procedures.

Assist management:

You will work closely with the restaurant manager to support business objectives, which may include tasks such as tracking labour costs or contributing to marketing initiatives.


Job Requirements:



Experience in the hospitality or F&B industry, preferably in a supervisory or senior role. Strong communication, leadership and problem-solving abilities are essential. Must be able to lead a team effectively and handle customer issues efficiently. Able to work under pressure and in a fast-paced environment.



Nextbeat Singapore Pte.Ltd.


EA License Number: 22C1267


EA Personnel No: R22107133

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Job Detail

  • Job Id
    JD1625671
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    SG, Singapore
  • Education
    Not mentioned