Overseeing daily front-of-house operations to ensure a positive customer experience and managing the service staff.
Job Responsibilities:
Supervise staff:
You would establish work schedules and delegate tasks to the service staff, such as servers and hosts. This includes providing on-the-job training and performance evaluations to ensure high standards of service.
Manage operations:
You will monitor daily operations to ensure smooth workflow, coordinate with the kitchen team, and maintain safety and sanitation standards.
Customer service:
As the senior floor staff, you will handle guest inquiries and resolve any complaints with professionalism to ensure customer satisfaction.
Inventory control:
You would help manage inventory for front-of-house needs, such as drinks and serving supplies, and assist with placing new orders.
Cash handling:
Responsibilities often include managing cash floats, balancing tills, and performing other general cash handling procedures.
Assist management:
You will work closely with the restaurant manager to support business objectives, which may include tasks such as tracking labour costs or contributing to marketing initiatives.
Job Requirements:
Experience in the hospitality or F&B industry, preferably in a supervisory or senior role.
Strong communication, leadership and problem-solving abilities are essential.
Must be able to lead a team effectively and handle customer issues efficiently.
Able to work under pressure and in a fast-paced environment.
Nextbeat Singapore Pte.Ltd.
EA License Number: 22C1267
EA Personnel No: R22107133
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Job Detail
Job Id
JD1625671
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
SG, Singapore
Education
Not mentioned
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Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.