Responsible for all Service Crew duties and all operations matters: Preparation of drinks, set meals, dim sum, desserts and cutting of fruits Monitor staff performance and upholds disciplinary standard within the team Conduct on-the-job training for new joiners Participate and provide input for staff performance appraisals Provide support in team planning- scheduling and rostering Possess strong product knowledge and model excellent customer service Put in continuous effort to motivate the team to deliver great service to customers and meet revenue target Prepare periodic stock take such as month-end stock take and stock ordering Appointed key holder role during store opening and closing and the duty supervisor on shift Manage and maintain the housekeeping for working station & area/storeroom Other administrative duties when assigned #
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