To handle after sales service customer enquiry through email or phone call.
To prepare quotations/service proposals for customers in Singapore market.
To process after sales service ordering/invoicing including spare parts, technical services, and other after sales related scope such as warranty claim.
To work closely with technical service team for daily service job coordination.
To handle hardcopy documents filling including scanning reports/delivery notes and other related documents into system.
To work closely with supply chain colleague in managing warehouse inventory, such as incoming/outgoing stock delivery and stocks movement control.
To physically reorganize inventory/stock in warehouse.
Manage and monitor item information in ERP system including price list, customer asset management and etc.
Preparing monthly report for after sales service related topic.
Other related tasks as required.
Requirements:-
Minimum Diploma or Degree in Administration, or related field.
Prior working experience in after sales service, experience in an established ERP system is an added advantage.
Proficiency (both spoken and written) in English
A team player and able to complete the task within the timeline
Good organisational skills with strong sense of discipline and responsibility
Customer oriented, result driven and can both work independently and as a member of a team
Salary commensurate with experience
Only candidates of Singapore citizen or PR currently residing in Singapore would be considered.
Benefits: - Career growth - exposure to international project experience and clientele - 5 days week - Work-life balance cultureCompany Background Regional office based in Malaysia, the German company is specialized in foodservice equipment and chemical covering the Southeast Asia countries. We are seeking suitable candidate for their office in Tampines, Singapore.If you are interested with the position, please apply online by submiting your resume with recent photo attached. Only shortlisted candidate would be notified.