Job Description

Service Engineer (Security Systems)

=======================================

About the Role

We are looking for a dedicated

Service Engineer (Security Systems)

to join our growing team. This role is ideal for someone with hands-on experience in supporting

corporate offices and data centres

, who enjoys solving problems, building client relationships, and ensuring critical security systems run smoothly at all times.

Key Responsibilities

Work closely with the Customer Service team to provide prompt resolution for client security system issues. Deliver full scope of service and maintenance, including:

Preventive maintenance and routine servicing


Troubleshooting and corrective actions


System upgrades, expansions, and alterations


User training for clients
Prepare and update technical diagrams using AutoCAD. Build strong and lasting client relationships, always striving to improve service satisfaction. Manage and track support & maintenance contract renewals. Ensure all service activities are delivered in line with company standards, policies, and SLAs. Take ownership of all service-related issues once the project team has completed the external handover. Follow through on open technical cases until closure with clear documentation.

Requirements

Diploma in Electronic, Computer, Automation, or Mechanical Engineering (or equivalent).

Relevant experience in security systems

-- with proven exposure to

corporate office and/or data centre environments

. Strong technical knowledge in

Access Control, CCTV, and Alarm Systems

is an advantage. Basic IT knowledge in hardware, networking, and databases. Strong analytical and problem-solving abilities; able to work under pressure and handle complex issues independently. Self-motivated with a proactive learning attitude. Excellent communication and interpersonal skills, with a customer-first mindset.

Important Note:

We are specifically looking for Service Engineers with

corporate office and data centre experience

.







Submit your resume in MS Word format to ivytan@jobally.com.sg


EA Licence No. 18C9228 | Registration No. R1108261 (Tan Li Tze)


Only shortlisted candidates will be notified.