#sgunited Jobs Tech Refresh Engineer

Singapore, Singapore

Job Description


  • End-to-End Ticket Lifecycle and monitoring relevant metrics
  • Incident Management Workflow, including appropriate escalation
  • First Call Resolution and Remote assistance
  • Users\xe2\x80\x99 IT accounts and access management (e.g. AD and Email account)
  • Password Resets and Account unlock (including self-service)
  • Process Change & Service requests
Skillsets
  • Good communication skills
  • Fluent in English language
  • Knowledge on ITSM processes

ITCAN

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Job Detail

  • Job Id
    JD1404699
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned