Attend to customers\xe2\x80\x99 enquiries, concerns and issues on freight services.
Process orders from customers and prepare shipping documents.
Prepare billing to customers.
Arrange custom clearance and declare permits.
Arrange the trucking and collection of cargo, if the customer requires this service.
Communicate and coordinate with Customer Service Department such that any changes in vessel details or delay in arrival dates will be made known to the shipper via phone or email.
Ensure all cargoes are sent in good condition and any damages shall be reverted to customers immediately.
Verify vendor\xe2\x80\x99s invoice and close files.
Pass down whole set of consol file (carrier arrival notice / payment voucher / agent bill / indemnity letter & tally sheet / invoices).
Call carrier for exchange rate and arrival date.
Fax arrival notice to individual customer with the container no. / seal no. / exchange rate / vessel arrival date / cargo details / house B/L.
Complete all the arrival notice and delivery order within 2 days before vessel arrives, fax the HB/L cum arrival notice to customer as you finished.
If customer can\xe2\x80\x99t make payment and exchange d/o in time , need to send a reminder and follow by a phone call to check with consignee whether facing any problem and at the same time will feedback to overseas agent.
Surrender Master & Carrier B/L in order to truck out the container within free demurrage period.
Prepare agent invoice for any freight collect shipment and debit note( if any) ocean freight collect on behalf from agent at origin.
Make payment to carrier before vessel arrives and surrender Master B/L.
Requirement:
Diploma in Logistics/Supply Chain Management or a related field.
At least 1-2 years of experience in the logistics industry.
Prior experience with shipping management would be advantageous.
Entry level are welcome to apply.
Good communication and interpersonal skills to develop strong working relationships (both internal and external).
Good problem-solving skills and able to work under pressure.
Well-organized with a keen eye for detail.
Able to work independently or in a team-based environment.
Proficient in Microsoft Office.
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We wish you all the best in your career search. You are welcome to visit our website at http://www.rkgroup.sg/ RK Recruitment Pte Ltd | EA License No.: 20C0280 Han Tzu Jian | EA Personnel No.: R1658384
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