Attend to customers enquiries, concerns and issues on freight services;
Process orders from customers and prepare shipping documents;
Prepare billing to customers;
Arrange custom clearance and declare permits;
Arrange the trucking and collection of cargo, if the customer requires this service;
Communicate and coordinate with Customer Service Department such that any changes in vessel details or delay in arrival dates will be made known to the shipper via phone or email;
Ensure all cargoes are sent in good condition and any damages shall be reverted to customers immediately;
Verify vendors invoice and close files;
Pass down whole set of consol file (carrier arrival notice / payment voucher / agent bill / indemnity letter & tally sheet / invoices);
Call carrier for exchange rate and arrival date;
Fax arrival notice to individual customer with the container no. / seal no. / exchange rate / vessel arrival date / cargo details / house B/L;
Complete all the arrival notice and delivery order within 2 days before vessel arrives, fax the HB/L cum arrival notice to customer as you finished;
If customer cant make payment and exchange d/o in time, need to send a reminder and follow by a phone call to check with consignee whether facing any problem and at the same time will feedback to overseas agent;
Surrender Master & Carrier B/L in order to truck out the container within free demurrage period;
Prepare agent invoice for any freight collect shipment and debit note (if any) ocean freight collect on behalf from agent at origin;
Make payment to carrier before vessel arrives and surrender Master B/L.
Job Requirement
Proficient in Microsoft words & excel.
Responsible working attitude
Able to work in a fast pace environment.
Transport provided at pick-up point at Jurong Eat MRT.
Job ID: L33YX65V
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
20 Cecil Street, #08-09, Plus Building, Singapore 049705