Job Description

Main purpose of job:

The International Academy provides innovative and creative learning solutions to meet the needs of the UK government to support learners in doing their jobs more effectively, based on specific organisational goals. The International Academy has teams based across the globe and in the UK, consulting and partnering with British Missions and Directorates to ensure learning is based on performance outcomes and aligned to UK Government priorities.

We work to ensure that learning activities are designed to best-practice Learning and Development (L&D) standards, based on solid research and contribute to building a positive learning culture within the workplace. The role of the L&D Adviser in the Indo Pacific region will be to consult with a number of specific Missions. This will include partnering with the Missions and stakeholders to identify capability requirements as well as designing, delivering and implementing blended learning solutions based on organisational priorities and regional needs, through identifying specific performance outcomes.

The British High Commission Singapore is a large diplomatic mission delivering a dynamic and rapidly expanding programme of activity in support of the UK\'s objectives including on prosperity, trade, security, open societies, consular services and law enforcement. The Embassy is a modern, diverse and inclusive employer where everyone contributes to the High Commission\'s CORE Values of Generosity, Ambition and Courage.

Roles and responsibilities / what will the jobholder be expected to achieve?:

1. Partner with overseas Missions

• Consult with senior stakeholders at Missions to identify specific performance improvement outcomes over a 6-12 month period
• Help Missions develop learning strategies and plans to meet outcomes, drawing on all relevant resources, internal and external
• Provide a consultancy service to advise on developing a learning culture, empowering and supporting Missions to devise their own learning solutions, signposting other L&D opportunities, share best practice and proactively encourage engagement with Diplomatic Academy content
• Evaluate the impact of L&D solutions on performance outcomes and maintain management information and data
• Ensure the right learning solutions are developed to meet the needs of the stakeholders and are thoroughly evaluated
• Ensure a consistent approach to learning activity across the network, best-practice is shared, and there is a culture of continuous improvement in our service
• Facilitate learning sessions both virtually and face to face
• Ensure that learning offers are digitally marketed widely across the region
• Lead and work in wider project teams to ensure quality and timely delivery of shared objectives and project outcomes, including accurate documentation of activities and reporting.

2. Other

• In terms of peak operation demand, work flexibly within the Section and within the Mission
• The Mission will offer support to any successful candidate to obtain the relevant work permission for Singapore

Essential qualifications, skills and experience

Essential upon Arrival:

• Min 5 years in a L&D and/or OD environment either public or private sector
• Effective and extensive consulting and partnering skills
• Excellent communication skills to facilitate face to face groups effectively
• Effective digital skills to be able to support learning activity virtually
• Learning design skills to devise face to face and virtual learning solutions
• Understanding of modern workplace learning best practice
• Experience of working in a multi-cultural environment
• Able to travel as and when required across the Indo Pacific region and occasionally other regions
• Effective IT skills and literacy in Microsoft Office applications (MS Word, Excel, PowerPoint, Outlook, and Teams).

Language requirements:

• Fluent English spoken and written (essential).
• A second frequently spoken Asian language (desirable).

Desirable qualifications, skills and experience

Desirable:

• Membership of internationally recognised HR professional body (e.g., CIPD, ATD)
• Professional qualifications in L&D, OD or equivalent
• A second frequently spoken Asian language

Required behaviours

Changing and Improving, Managing a Quality Service, Communicating and Influencing, Developing Self and Others

Application deadline Application deadline - day Application deadline - month Application deadline - year

4 July 2023

Grade

Higher Executive Officer (HEO)

Type of Position

Full-time, Permanent

Working hours per week

37.5

Region

Asia Pacific

Country/Territory

Singapore

Location (City)

Singapore

Type of Post

British High Commission

Number of vacancies

1

Salary Currency

SGD

Salary

SGD 7,679

Start Date Start Date - day Start Date - month Start Date - year

1 September 2023

Other benefits and conditions of employment

We offer a competitive package, which includes basic salary of SGD 7,679 subject to experience per month and a generous annual wage supplement (as part of total guaranteed remuneration) of an additional 2 months\' salary paid out in December each year, Central Provident Fund (CPF) payment in lieu for non-Permanent Resident foreign nationals, 23-days annual leave entitlement and a health insurance plan. The basic salary is non-negotiable.

We have a generous leave offer including: 23 days annual leave, increasing to 25 after 5 years\' service, with the option to carry over up to 10 days into the subsequent leave year; 13 public holidays; generous maternity and paternity leave; and childcare leave. We encourage volunteerism and offer up to 3 days paid volunteer leave.

We offer medical insurance to support staff with the high costs of healthcare in Singapore and periodic reimbursement for the cost of eye tests and replacement eye wear.

Learning and development opportunities:

We offer time and financial support for the successful candidate to take advantage of professional learning and development opportunities inside and outside of the organisation.

The BHC has an active Learning & Development Committee which works hard to provide a comprehensive L&D offer. There is a wide range of options available for personal development including training courses, coaching and mentoring, job-shadowing, presentations and learning sets. Staff have access to a wide variety of online resources through the International Academy and Civil Service Learning. Staff are strongly encouraged to take advantage of all available opportunities.

All new hires undertake a workplace induction and there are a number of mandatory e-learning courses that must be completed in order to pass probation.

Working Patterns:

Normal working hours are 37.5 per week: 8.30am to 5.00pm from Monday to Friday. BHC Singapore supports and promotes flexible working as a crucial part of our inclusive offering.

Please note that the High Commission supports flexible working for its staff. Our current posture allows for staff to work from home for up to 40% of their working week, subject to line manager agreement.

Other information:

In addition to the duties which this job normally entails, you may from time to time be required to undertake additional or other duties as necessary to meet the needs of the High Commission, including playing a part in the corporate life of the mission and supporting any crisis response.

No accommodation or relocation expenses are payable in connection with this position. You must have or be able to obtain a local work permit which we will sponsor.

Staff recruited locally by the British High Commission are subject to terms and conditions of service according to local Singapore employment law.

Employment offers are subject to successful clearance of pre-employment checks. Only short-listed applications will be called for personal interviews.

The British High Commission is an equal opportunities employer and does not discriminate on grounds of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation. Our values of Collaboration, Opportunity, Respect and Excellence (CORE) are our guiding principles. We aspire to live our values consistently in order to make the British High Commission a great place to work where staff feel valued, supported and inspired to be their best.

Please note that all successful candidates will be expected to serve a minimum of 6 months in their new role before being eligible to apply for further positions within the British High Commission.

Additional information

Please note that the deadline for applications is 23:55 on the day mentioned in the above field \xe2\x80\x9cApplication deadline."

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

We advise you to allow enough time to complete and submit your full application since only applications completed and submitted before the deadline will be considered.

All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour-based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.

Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time.

Appointable candidates who were unsuccessful may be placed on a \'reserve list\'. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender, and nationality.

The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

HM Government