Job Description

Director of Food & Beverage

Drive and strategically plan and execute F&B revenue streams, promotions and activities for the Hotel. Coordinate and manage the day to day food and beverage operations, specifically conference and catering, restaurant, in room dining, caf\xc3\xa9 and bar service in the hotel while maximizing profitability and achieving service excellence.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Uniform and staff meals will be provided

What you will be doing:

• Ensuring guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance.
• Ensuring appropriate hiring, training, motivating, coaching, and developing of department\xe2\x80\x99s team members.
• Responsible for ensuring the smooth daily operation of the Food and Beverage Department.
• Develop and administer the F&B budget, action plan and promotional activities of the department to stimulate sales and profit while controlling operating expenses.
• Surveying, reviewing and analyzing competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence.
• Evaluating changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary.
• Attend and actively participate in weekly Head of Department meetings respecting the confidentiality of issues which may be discussed formally or informally.
• Manage the service of food and beverage within the restaurant, caf\xc3\xa9, bar, and in room dining.
• Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant, bar, room service and conference areas.
• Regular liaison with the Engineering Department ensuring that maintenance requests are completed quickly focusing on guest needs as a priority.
• Coordinate between Conference and Events, Food & Beverage and Front Office to ensure that preparations for conference events involving Front Office/ Housekeeping have been made.
• Assist in the preparation monthly restaurant, bar, and cafe reports, commenting on key performance indicators and action taken to keep on target.

• Management and guidance of outlet staff under control, namely Managers, Food & Beverage Supervisors/ Team Leaders and Food and Beverage Attendants.
• Prepare weekly and monthly forecasts for restaurant, bar room service and cafe areas.
• Be knowledgeable of and operate within appropriate outlets and hotel liquor licensing guidelines and House Management Policies.
• Any other duties as assigned.

Your experience and skills include:

• Minimum 5 - 8 years of experience in a similar role, preferably in a five star luxury setting.
• Proven experience in meeting budgeted and forecasted for costs for payroll/wage costs and department costs.
• Experience in managing and developing a team, including performance management, performance reviews, disciplinary procedures, creating learning and development plans, coaching etc.
• Has a good understanding of luxury guest expectations and desire to meet these expectations.
• Hold legislative qualifications to be eligible for the position.
• Good understanding of Micros, Opera, and other relevant applications.
• Project professional image at all times through personal presentation/ interpersonal skills.
• Desire and ability to mentor, train and develop staff.
• Has awareness of industry trends in service, product and presentation.
• Initiates contacts and establishes rapport easily.
• Ability to assert point of view directly yet tactfully.
• Organize time and work efficiently.
• Excellent numeracy, verbal and written communication skills, English essential
• Appreciates and maintains an effective outlet for stress.
• Aptitude for developing promotions and marketing.
• Willingness to work weekends and public holidays as part of the job role.
• A passion for food, wine and the culinary arts that is knowledgeable and effusive.
• Has the aptitude and willingness to undertake further development with Sofitel.

Your team and working environment:

• In alignment, with Sofitel\'s passion for luxurious hospitality, we strive to build a team of dedicated individuals with expertise to create an unforgettable experience for our guests.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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