Job Description

Hello, we are Meiro!

------------------------



In a world where working with data often feels like a labyrinth,

Meiro Customer Data & Experience Hub

was born to guide companies through this complexity,

turning data mazes into clear pathways to success

. Founded in 2017, Meiro draws inspiration from its name - meaning "

labyrinth

" in Japanese - by helping businesses

navigate the intricate challenges of data management

.



With our

roots in Singapore

and a

presence across Southeast Asia, ANZ, Europe, and MENA

, we are committed to making it

secure and easy for companies to unlock the full potential of their customer data

. In the age of AI and digitalization, our vision is to

empower brands to deeply connect

with their customers

through exceptional, hyper-personalized interactions

that

foster meaningful relationships

grounded in uncompromised data security and compliance with privacy regulations.



Meiro has over

60 employees

, with

headquarters in Singapore

,

an office in Jakarta

, an

R&D in Brno

, and a t

eam in Prague

. In the last 5 years, Meiro has acquired clients worldwide -

big Asian banks

,

European retail chains

,

e-commerce companies

,

travel operators

, and more.



Meiro is a place for

innovators

,

data enthusiasts

, and

open communicators

who believe in

pushing boundaries in the industry

. Besides data,

we are very good at creating communities

. You might have heard about

Shelovesdata.com

. It's Meiro's

nonprofit project

, which mostly

teaches women about data

,

digital marketing

,

engineering

,

leadership

, and the

world of new technologies

.



As a

Solutions Consultant in Pre-Sales at Meiro

, you will play a

pivotal role

in our sales process by

bridging customer needs

with the capabilities of the

Meiro Customer Data & Experience Platform

(CDP). You'll act as a

strategic advisor

to prospects, helping them

navigate complex customer data challenges

and unlocking the full value of their marketing technology stack.

This role requires a

unique combination of data expertise

and

digital marketing acumen

. You'll consult on how Meiro CDP can power

personalized experiences

,

audience segmentation

,

omnichannel orchestration

, and

data-driven marketing strategies

. Your understanding of marketing operations,

first-party data

,

identity resolution

, and

campaign execution

will be key in advising clients and

shaping solution designs

that deliver measurable business impact.



You will work closely with

sales

and other

Meiro teams

to deliver compelling

product demonstrations

,

answer technical queries

, and

design solutions

that align with customer requirements, or

educate prospects and partners

on how Meiro supports key marketing outcomes such as improved targeting, customer retention, ROI and ROAS.



To thrive in this role, you should have

hands-on experience

with

customer experience

/

digital marketing

/

CX

/

growth

/

performance marketing

, and a

solid understanding of customer data strategies

. Experience in

CDP

or

Martech consulting

is highly valuable.

?

What you can expect from the position?

------------------------------------------------

1. Solution Consulting & Sales Support

Business objective

: Support acquisition of new customers by securing the functional/technical win and accelerate sales cycles by effectively demonstrating product value, addressing technical concerns, and ensuring prospects have a clear path to adoption.


Engage with prospects to understand their business challenges and technical needs --from data unification and identity resolution to audience segmentation and activation. Consult prospects on how Meiro CDP can power personalized experiences, audience segmentation, omnichannel orchestration, and data-driven marketing strategies. Conduct discovery sessions to identify opportunities where our solution adds value. Deliver tailored product demonstrations that align with customer use cases, handle functional and technical questions/objections, secure the functional/technical win. Work closely with Sales to craft compelling sales proposals. Manage response to RFI/RFPs - the functional and technical aspects. Collaborate with Sales on developing compelling and differentiated offers for each case, based on the understanding of the specific needs and competitors. Scope and design a solution architecture and implementation roadmap. Manage Proof-of-Concepts (engaging professional services or other teams if needed) and ensure smooth customer evaluations.

2. Go-To-Market Content & Thought Leadership

Business objective

: Increase market awareness and lead conversion by providing prospects with the right content, insights, and tools to move confidently through the buying journey.


Partner with sales, product and marketing to develop knowledge articles, case studies, whitepapers, FAQs, and competitive battle cards to support the sales process. Assist in webinars, workshops, and industry events to generate demand and educate prospects. Gather insights from customer interactions to refine messaging, enhance demo scripts, and create sales enablement materials.

3. Customer Engagement & Relationship Building

Business objective

: Enhance customer trust and reduce churn by establishing strong relationships and ensuring prospects have a clear vision of long-term success with our solution.


Act as a trusted advisor by guiding prospects and customers on best practices, industry trends, and implementation strategies. Consult customers on how Meiro CDP can power personalized experiences, audience segmentation, omnichannel orchestration, and data-driven marketing strategies. Build relationships with key decision-makers, including C-level executives, IT teams, and end-users. Provide feedback to the product team on customer needs, feature requests, and market trends.

4. Existing Client Consultation and Training

Business Objective

: Support renewal processes and cross-sell by assisting the professional services/customer success teams.


Support the Professional Services/Customer Success team in reviewing and optimizing existing client usage of Meiro, grow adoption of Meiro features by identifying new use cases and opportunities for expansion. Maintain relationships with key stakeholders (for assigned accounts), provide thought leadership, and evangelize CDP best practices. Provide training sessions to help clients optimize their use of product features. Develop and deliver relevant training materials and regular updates on new product features. Lead client workshops, onboarding sessions, and best practice consultations (for assigned accounts, in collaboration with the professional services/customer success team) to maximize client success.

5. Partner Support

Business Objective

: Support partners to win deals with Meiro CDP and help winning new partners. Increase partners' confidence and proficiency in representing Meiro to prospective clients.


Provide and define (create & update) partner enablement training and regular updates. Act as a functional and technical expert for partners to handle their Meiro CDP-related queries. Support the joint sales process by assisting partners in positioning Meiro and preparing proposals/demos/pitches. Evangelize CDP best practices and contribute to partner enablement efforts.

?What makes you a great fit?

--------------------------------

Strong

grasp of

customer engagement

/

digital marketing strategies

and use cases (e.g., personalization, retention, customer journey orchestration) including

hands-on experience

Understanding of customer data management and customer data strategies for CDP, entry-level hands-on experience with data management (SQL, data integration or similar)

Understanding of CDP concepts

such as

data unification

,

identity resolution

,

segmentation

,

activation

,

cross-device

/

cross-domain tracking

, and communication consents Ability to

map marketing objectives

to CDP capabilities and data workflows (RFM, CAC, CLV, AOV, ROAS) Ability to deliver

tailored product demos

with a clear narrative that connects to customer goals (including the ability to learn how to deliver demos across industries, B2B, B2C, BFSI, e-commerce, publishing / media, gaming) Strong skills in

objection handling

,

competitive positioning

, and

solution differentiation

Familiarity with

data architecture concepts

,

APIs

, and

integration patterns

(ETL, Python)

Consultative mindset

with the ability to act as a strategic advisor to prospects Excellent

verbal and written communication skills

for both technical and non-technical audiences (English, other languages are an advantage)

Proactive & entrepreneurial mindset

: self-motivated, curious, and always a step ahead - anticipating customer needs, surfacing new opportunities, and driving initiatives without waiting for direction

Nice to have

:


Knowledge of

marketing technology ecosystems

Ability to

scope

and

design

MarTech solution architectures

in collaboration with technical teams Understanding of

customer data models

, event-based tracking, and data pipelines Experience

supporting RFI/RFP responses

with functional and technical input Managing or

supporting

Proof-of-Concepts

or pilot phases with clear success criteria
If you are a proactive, results-oriented individual with a proven track record as a solution consultant, don't wait and apply for this exciting opportunity. Join our team and contribute to our mission!

What we can offer

Flexible remote job
Office/ Co-working space
Education budget for self-development
A financial compensation based on your skills and experience