Job Description

Singapore, Singapore

Company: Singtel Group

At Singtel, we believe in the stren-gth of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it\'s like to be with an Employer of Choice*. Together, let\'s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Make an Impact by:

• Provide high quality pre-sales technical consultation and develop cost effective, resilient, innovative and reliable ICT solutions to win proposals and/or tenders and achieve high customer satisfaction for the services rendered.
• Understand customers\' networking and communications requirements and provide high quality network design for customers\' global SDWAN and/or MPLS/IP WAN networks.
• Perform role of overall solution architect integrating network solutions and managed ICT services; ensuring ICT solutions proposed by partners meet customer requirements.
• Constantly review customers\'\' network and proactively propose improvements to enhance network performance and achieve network optimization.
• Provide technical support to account managers on Singtel services.
• Conduct presentations on proposed solutions and new technologies to customers.
• Prepare win/loss analysis for proposals/bids/tenders submitted to facilitate continuous improvement of networks designed.
• Ensure quality documentation and updates for customers\' network configurations and processes.
• Understanding the customer\'s technical requirements, business goals, and challenges.
• Developing technical solutions that meet the customer\'s needs, leveraging telecommunications technologies such as wireless networks, fiber optic networks, network management systems and internet protocol (IP) networks.
• Collaborating with the sales team to create proposals, including technical specifications, project timelines, and cost estimates.
• Conducting product evaluations and demonstrations for potential customers.
• Developing and maintaining relationships with key customers and partners.

Skills for Success:

• Degree in Telecommunications/ Electrical/ Electronics/ Computer Science or equivalent qualifications with at least 3 years\' experience in a technical position in the Communications/Network or Information Technology related industry.
• Experience in telecommunications related technologies and services such as SDWAN (e.g. Velocloud, Silver Peak, Cisco, Fortinet), NFV, MPLS, Internet, SIP, Cloud access, wireless/5G technology, networking equipment etc will be advantageous.
• Programming skills, which may include experience with programming languages such as Python, Java, or C++.
• ITIL certification as well as experience in IT such as Messaging and collaboration, security, servers, backup solutions will also be an added advantage.
• Ability to work independently, and communicate effectively with customers, peers and colleagues.
• Possess good customer handling and presentation skills.

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Singtel