Job Description

Specialist, Retail- SingaporeWould you like to play a key role in helping a NYSE listed global financial services company in retail and operations? Are you ready to unleash your potential in a dynamic organization that is poised to evolve into the next phase of its 173-year history? Join Western Union as a Specialist, Retail.Western Union powers your pursuit.Be motivated by our values: Integrity, Respect, Trust & Innovation.Role Responsibilities:Ensure Western Union Money Transfer services and products are delivered at best-in-class service quality across retail locations and Sub-Agents of Western Union Global Network.Implement new processes to automate service, improve cost-effectiveness, and address service issues with the help of the Operations team.You will:

• You will work as a coordinator with internal and external stakeholders for the retail initiatives to bring more traffic to the branches. Responsible to managing individual contributors at branches.
• Achieve Transaction numbers for location in Singapore by working hand in hand with Marketing teams and other stakeholders.
• Collaborate with cross-functional teams like Product and Compliance.

Role Requirements:To be successful in this role, you must have a working experience of 3 years in the remittance/banking and fintech industries. Has bachelorxe2x80x99s degree or equivalent with experience of 3 years in management and advantage to have property rental pricing knowledge.Additionally:

• Provide market information on the locations with good traffic for business. Negotiate lease renewals and scout for potential locations which support Cost reduction initiatives.
• Coordinate launch campaigns and promotions for locations. To provide the Country Head with market information on competition.
• Able to be on hybrid working set-up and flexible working schedule including weekends (e.g. Sunday). The role also requires you to travel within Singapore for new business ventures and client management.
• Exhibit good communication and presentation skills. Knowledgeable in MS Office and technology related tools.

We make financial services accessible to humans everywhere. Join us for whatxe2x80x99s next.Western Union aspires to be the worldxe2x80x99s most accessible financial services company xe2x80x94transforming lives and communities. Wexe2x80x99re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and retail financial ecosystem that help our customers achieve their personal goals.Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. Youxe2x80x99ll have plenty of opportunities to learn new skills and build a career, as well as receive a rewarding compensation package. If youxe2x80x99re ready to help drive the future of financial services, itxe2x80x99s time for Western Union. Learn more about our purpose and people at .BenefitsYou will have access to multiple health insurance options, accident and life insurance, and resources for development and training, in additional to a range of other global employee benefits
( ).The following additional location-specific benefits also apply (note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment).Your Singapore specific benefits include:

• 21 days holidays
• Birthday Leave
• Employee Assistance Programs
• Global Recognition and Rewards Programs
• Employee Wellness

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.#LI-ES1Estimated Job Posting End Date: 12-16-2024This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Western Union