Job Description

As a Spl\'st, Tech Support, you will be supporting the key platform of the bank. The team has several unique challenges on an interesting and varied platform that has a key strategic importance for the bank. The role will demand in depth knowledge in Platforms, RedHat Linux, Low latency investigations, Automation, System monitoring and performance tuning

Responsibilities:

• SME role to provide all-lines (1st-3rd) BAU Unix/Linux support to the Ecommerce / Platform business.

• Develop and provide Self Service solutions to app teams.

• Ready to automate anything and it is sustainable, reusable.

• Put forward ideas to improve automation and/or efficiency and own through to implementation.

• Change coordination and implementation. Adhere to Change Control and Fault Reporting Procedures.

• Problem Management and Root Cause Analysis.

• Audit, Risk and Control engagement.

• Business continuity management.

• Technical reviews & tools assessment.

• Performance/stability reviews/improvements.

• Drive Delivery/Engineering teams to provide fit-for-purpose solutions as required.

• Work closely with PSS/Database/Network/Market Data Infrastructure teams to improve platform service offering.

• Infrastructure stability and pro-active health management.

• Server uplifts and decommission strategy

• Operating system optimisation.

• IL Foundation v3/ ITIL Service Transition \xe2\x80\x93 desirable

• SolarFlare experience would be an advantage.

• Passion to learn new technology and provide solutions.

• Low Latency experience.

• Experience in developing & executing infrastructure as code \xe2\x80\x93 CICD pipeline.

• Experience with IAAS pipelines, Ansible.

• PTP Configuration and Administration experience would be an advantage

• Comfortable with working outside of office hours/weekends as and when required (due to the nature of the role).

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