Job Description

Date Posted: 2024-03-28Country: SingaporeLocation: 8 Kallang Avenue #07-01/09 Aperia Tower 1, SingaporeAt Otis, it\xe2\x80\x99s our people that make us different. Come and join OTIS today and be part of the Forbes 2023 World\'s Best Employers!Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.About YouYou will report to the Order Management Manager, responsible for sales booking, booking forecast, pipeline management, order booking support and coordination with the China IBD and the selling entities for shipment activities.ResponsibilitiesDevelop and manage customer relationship, looking out for favorable business opportunitiesManage customer request and timely update into Elog quotation process to satisfy customer requirement. Review new enquiries and price negotiation. Strive for the maximal margin by ensuring best success rate and correct cost estimationNegotiate and confirm the technical specification of projects, including the terms of payment and shipment method, etc.Collect and analyze market information and improve the management of oversea new equipment salesComplete project review procedures for any special deviation and to ensure contract quality and implementation on timeUpdate and process contract using OTIS systemsAssess, review and flag on non-conforming sections as per guidelines/framework and work towards resolving flagged issues with the business units and other departments to ensure that required corrections are made for conformance/compatibilitySupport selling entities across APAC by reviewing proposals and contract bookingsCoordinate with China IBD for shipment activities and commitmentsDevelop, monitor, and enforce controls to ensure billing information is accurate, timely, and of the highest quality.Work with pricing team for validation of discount pricing and assist the pricing team with data needed for volume and mixCoordinate with supply chain team to have the right shipping options selected by countries along with China IBD teamTrack and measure performance results for various contract bookingsPromote an ethics-based business culture and manage orders in compliance with laws and company policiesFully comply with OTIS Ethics & Business Practices requirementsRequirementBachelor degree in International Business or related fieldsMinimum 3 of years of experience in customer service, supply chain, order administration, sales support, or contract management related fieldPrior experience with ERP, CRM, and order management systems \xe2\x80\x93 JDE and/or othersUnderstanding of general contracting principles and concepts and be able to critically analyze risks associated with terms and conditions in contract documentsHave good inter-personal skills, and be able to work with and adapt to diverse internal business personnel and external customersAbility to manage multiple priorities, complex situations and selling entities requirements on an ongoing basisStrong collaborator and team playerProficient in Microsoft office software (Excel, Word, PowerPoint etc.)If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.Otis is the world\xe2\x80\x99s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry\'s largest Service portfolio.You may recognize our products in some of the world\xe2\x80\x99s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.When you join Otis, you become part of an innovative global industry leader with a resilient business model. You\xe2\x80\x99ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you\xe2\x80\x99ll gain working alongside the best and brightest, keep us connected and on the cutting edge.We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.Today, our focus more than ever is on people. As a global, people-powered company, we put people \xe2\x80\x93 passengers, customers, and colleagues \xe2\x80\x93 at the center of everything we do. We are guided by our values that we call our Three Absolutes \xe2\x80\x93 prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click .Become a part of the Otis team and help us #Buildwhatsnext!Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at .Privacy Policy and Terms:Click on this to read the Policy and Terms

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