Job Description

Family Group: Administration
Position:

Sr / Associate Executive

Department:

HSEU

:

We are seeking a dedicated Associate Executive to support our union's comprehensive operations and member services.

Job Responsibilities:

Member Services & Engagement

Plan and organise member dialogues, roadshows, and trips Process new memberships, updates, and handle membership enquiries Retain members and recover membership arrears Promote union membership to potential members

Administrative Support

Provide logistical support for meetings, events, and training courses Handle phone calls, emails, and walk-in enquiries Process payments and maintain accurate records in Athena system Design promotional materials and update office signage

Industrial Relations

Process grievance case enquiries and maintain case records Coordinate meetings and provide administrative support Maintain IR case records

Welfare Programmes

Administer bursary applications and NTUC welfare programmes Process insurance claims and U Care Programme applications (e-vouchers, Back to School schemes) Handle subsidised voucher and ticket sales

Requirements:

Competency



Service-oriented, confident and have a passion for helping others

Good communication and interpersonal skills

Educational and Professional Requirements

Minimum Diploma or GCE 'A' Levels holder

About IMH:

The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.