Job Description

Join a team recognized for leadership, innovation and diversity

At Honeywell, we are on the forefront of keeping workers safe through innovative products, software and services. Our solutions are at the heart of the IoT transformation and semiconductor industry growth and safety. Our purpose is to enable a smarter, safer industrial workplace. We help customers ensue their gas detection and safety systems perform at the highest levels, so workers can avoid high-hazards and return home safely.
Job Responsibilities : In this role, you will lead and manage a national organization of over 20+ Field Service Engineers team for the HGAS Global Services organization. You will apply your leadership skills to accelerate and find ways to inspire the team performance and develop the talent needed to provide world-class service. You will enable deep and impactful engagement with existing and new clients and work on diverse opportunities for team deployment and sales growth. You will liaise with multiple cross-functional teams, including quality, tech support and product management, to collaborate on solving key customer problems and explore additional revenue-generating opportunities. You will drive and improve operational performance and manage through clear metric and KPI reporting procedures. You will act as mentor to train and develop managers to shape the future of the HGAS Global Services organization. Requirement:

• Proven managerial, leadership and problem-solving skills, preferably within a national / regional role in the industrial or semiconductor sectors
• Demonstrated strategic mindset and ability to drive vision and purpose of a large organization
• Strong leadership, coaching, team building; proven ability to develop front line leaders, and manage teams remotely
• Strong interpersonal and problem solve skills to enable high service delivery results and deep key customer relationships
• Keen understanding of operational metrics and focus the pursuit of continuous process improvement
• Excellent written and oral communication skills, diplomacy skills with diverse groups of people including customers, employees, colleagues, and executives
• Proven ability to analyze data, derive accurate conclusions from data, build strategic and tactical plans to resolve core problems
• Ability to effectively utilize financial statements and analytics to drive action
• Ability to prioritize, be flexible and handle multiple projects in an organized, timely manner and achieve results in fast-paced, ever-changing environment
• Strong business and systems acumen \xe2\x80\x93 can effectively assess and utilize financial systems & statements (i.e. Services P&L, SAP, Salesforce.com)

YOU MUST HAVE :

• 
  7+ years\xe2\x80\x99 experience leading large regional / national teams required, 5+ years\xe2\x80\x99 experience in Service delivery, customer engagement and service logistics
• Bachelor\'s degree / equivalent, with significant experience in the field. Master\'s degree / equivalent a plus
• Previous industry experience within the gas and or semi high-tech industry
• Demonstrated ability to influence at varying levels across the organization
• Ability to set a vision for the organization and drive a strong management process that empowers the team to delight our customers
• Experience building cross-functional business relationships
• Six Sigma Green or Blackbelt certification a plus

Additional Information

• JOB ID: HRD188803
• Category: Integrated Supply Chain
• Location: 17 Changi Business Park Central 1,U01-01/09, #02-01/09, #03-01/09, #04-01/09 & #05-01/05,Singapore,SINGAPORE,486073,Singapore
• Exempt