Job Description

AIDHA

Aidha is an award-winning Singapore-registered charity. Our mission is to provide financial literacy and self-
development skills to migrant domestic workers and lower income women to enable them and their
families to break out of the cycle of poverty. Started initially under the auspices of UNIFEM (now UN
Women), Aidha became an organisation in its own right in 2006. Since its inception, Aidha has impacted
more than 5,000 women and their families and communities. We attained much-coveted IPC (Institution of
Public Character) status in 2015 and have retained it ever since.

Aidha provides training in money management, computer skills, leadership, entrepreneurship and English.
We conduct most of our classes on Sundays. Pre-Covid, Aidha had an 18-room Sunday campus and we are
actively seeking to re-open a large campus again as soon as we can secure an appropriate venue. Since
2020, Aidha has been offering classes and learning sessions online. In the past we have typically had 400-
500 students enrolled at any given time and a pool of 150-200 active volunteers.

Aidha is a small but successful organisation, now in an exciting stage of growth and scaling up of its
operations.

POSITION: STUDENT AFFAIRS AND CAMPUS ASSOCIATE (‘SAC Associate’)

Reporting to the Director of Campus Operations and Student Affairs, the SAC Associate is part of the team
ensuring the smooth operation of all our campuses (online and in-person). The SAC Associate manages
outreach activities and communications with Aidha’s prospective students, current students and its
alumnae. They are one of Aidha’s representatives on campus, interacting with many different stakeholders,
from students to volunteers, sponsors and members of the public.

The position is permanent but does not follow a standard working week, and can be either a full-time or
80% part-time role: The SAC Associate works three Sundays a month on campus or remotely (work from
home (WFH) or in the main office) managing the online campus. In addition, the SAC Associate works three
or four weekdays. A minimum of two weekdays should be spent working in the office at 748A North Bridge
Road, on other days, remote working is an option subject to the Aidha organisation policies.

RESPONSIBILITIES

Student Outreach

• Contacting prospective and current students via WhatsApp to promote Aidha’s courses

Support outreach events and activities, mostly via WhatsApp: assist with logistics; send reminders to participants; enter data in the CRM and the student administration system Analyse attendance rates; feedback forms and surveys Conduct surveys targeting Aidha students and alumnae

Campus Management

• Be part of the team planning and managing operations of Aidha’s various campus operations, to

ensure the best student experience

• Monitoring and reporting of student enrolments and ensuring student registrations are up to date
• Supporting the team of Aidha alumnae who help out with campus operations and create

opportunities for them to grow and develop

• Interact with students and volunteers as well as the different campus visitors (employers, donors,

media, etc) to promote Aidha and the interests of our students

Other Responsibilities

• Act as an advocate for the student experience in Aidha team discussions and projects

Be part of key team growth projects to drive the tasks that will enable Aidha to scale its operations
efficiently and effectively

• Be a key driver of our spirit of continuous improvement to find creative ways for the team to

enhance the student experience and our ways of working

• Assist in the support of IT needs on campus - laptops used by staff and students on campus
• Be able to prioritise multiple tasks to ensure that essential weekly deadlines around campus

operations are met consistently and accurately

• Undertake any other duties assigned by the Director of Campus Operations and Student Affairs

and/or CEO

ARE YOU OUR IDEAL STUDENT AFFAIRS AND CAMPUS ASSOCIATE? Our ideal Student Affairs and Campus Associate is a combination of being a great people person and a good
planner and organiser. They must have a passion for working and interacting with people from diverse
cultures and backgrounds and a patient and composed personality that can manage stakeholders clearly,
fairly and graciously. They must be able to think on their feet, react to situations in a calm and diplomatic
manner and manage the ever-busy campus environment. Comfort working in Whatsapp, the Google suite
of applications and databases is important. Other IT Skills and prior experience working with CRM systems
is a plus! As our working environment resembles a mini–United Nations, they must enjoy interacting and
working with people from different nationalities and backgrounds. If you like creating a happy, positive
environment where students can feel supported and able to learn, then we want you on our team!

In return, what you can expect from your time with us at Aidha is…

• A deep sense of fulfilment from being to see the impact you are making on our beneficiaries right

before your eyes – which no money in the world can buy!

• The opportunity to play a key role in helping to shape and influence this growing organisation as it

continues on its upward track

• Unmatched opportunities for personal growth and to learn and develop new skills and experience
• Working with a highly collaborative, dedicated and effective team
• Never again dreading coming to work on a Monday morning!
  

Interested candidates are invited to submit a comprehensive resume and cover letter stating current, and
expected salary to careers@aidha.org . Only shortlisted candidates will be notified.