Job Description

Supervisor : We are looking for a supervisor who will be in charge of managing one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance. In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is a plus. Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.
• Greeting visitors and responding to telephone queries.
• Preparing and managing agendas and event calendars.
• Scheduling appointments and meetings.
• Creating memos and reports.
• Maintaining and updating contact details of employees, staff members, and vendors.
• Regularly updating the filing system.
• Reviewing and ordering office supplies.
• Making travel arrangements for the senior management.
• Monitoring assigned office budget and expenses.
• Prioritizing and assigning urgent workloads to the respective department.
• Analyzing and processing bill payments and invoices to the Accounting department.
• Developing, updating, and implementing office procedures and protocols.
• Taking photocopies and printouts of important documents.
• Assisting in setting up repairs/maintenance appointments for office equipment.
• Setting goals for performance and deadlines in ways that comply with company\'s plans and vision.
• Organizing workflow and ensuring that employees understand their duties or delegated tasks.
• Monitoring employee productivity and providing constructive feedback and coaching.
• Managing workflow.
• Training new hires.
• Creating and managing team schedules.
• Reporting to HR and senior management.
• Evaluating performance and providing feedback.
• Identifying and applying career advancement opportunities.
• Helping to resolve employee issues and disputes.
• Should be available all time.

• Previous leadership experience.
• Excellent communication skills.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.
• Basic understanding of accounting and bookkeeping principles.
• Proficiency in Microsoft Office Tools.
• Excellent time management and organizational skills.
• Ability to multitask and prioritize tasks.
• Good communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Detail-oriented and highly reliable individual.
• Possessing strong negotiation skills.
• Experience using collaboration tools, such as SharePoint or Slack.
• Great organizational skills and an eye for detail.
• Ability to train employees when needed.