Assessing the work performance of staff and identifying areas that need improvement \xc2\xb7
Accomplishes staff job results by coaching, counseling, and disciplining staff \xc2\xb7
Managing the workflow of staff, creating team schedules and delegating tasks \xc2\xb7
Ensuring that business goals, deadlines and performance standards are met \xc2\xb7
Plans, monitors, and appraises job results \xc2\xb7
Implements and enforces systems, policies, and procedures \xc2\xb7
Training and onboarding new hires to make sure they understand their roles \xc2\xb7
Setting goals for staff and making sure they comply with the company\xe2\x80\x99s plans and vision \xc2\xb7
Provides quality service by enforcing quality and customer service standards
Contributes to team effort by accomplishing related results as needed \xc2\xb7
Reporting performance records and evaluations to management
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