Job Description

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving.

We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a 'job', we would love to hear from you.

At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you're looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table.

We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow - the perfect place for you to grow your career!

Duties & Responsibilities

• Manage service reports and ensure accurate data is updated and maintained in SAP & ITSM system
• Administrative work includes preparation of floor plans, issuing & updating of service report & checklist on day to day basis
• Capturing of new and renewal maintenance contracts
• Data cleansing, planning and scheduling for preventive maintenance jobs
• Daily tracking of preventive maintenance scheduling and ensure timely assigning of jobs to respective field engineers
• Engage customer on preventive maintenance disputes or issues with preparation of details including contractual period, contractual entitlements and dates of preventive maintenance rendered
• Prepare reports by collecting, analysing and summarizing data and trends, identify areas for service improvements and make recommendations to the management team
• Other day to day task assigned by supervisor

Skills & Experience

• Candidate must possess at least a bachelor's degree, Post Graduate Diploma or equivalent
• At least 2 - 3-year relevant working experience
• Preferably with SAP knowledge, however training will be provided
• Must have excel knowledge
• Quick learner, meticulous, able to cope well in high stress situation

Recognition & Reward

What you can expect from us:

• Work on projects for world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.