Job Description

Description du poste

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Credit Agricole Corporate and Investment Banking (Credit Agricole CIB) is the corporate and investment banking arm of Credit Agricole Group, world's 10th largest bank by total assets.




Our Singapore center ("ISAP" or "Information Systems Asia Pacific") is the 2nd biggest IT setup (after the biggest setup in its Head office in Paris) for Credit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:




Envisioning and preparing the Bank's futures information systems Partnering and supporting core banking flagships and transverse areas in their large scale development projects Providing premium In-house Banking applications


This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.




We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.







Position




In a challenging and multicultural environment, we seek System Engineer to join our Regional Services team.




Successful candidate shall provide IT End user support for CACIB Singapore ISAP (Information Systems Asia Pacific) and perform other IT tasks assigned to him/her.







Main responsibilities




Troubleshoot and problem solve workstation related hardware, Printer and software issues and escalate support issues to L2/L3 IT support teams or 3rd party vendors Perform IT support to end users Follow-up on user purchase and services subscription request Provide video conference support and troubleshoot Provide basic IP telephony support






Qualifications and Profile




A Diploma/University graduate in IT or Computer Science The position requires a minimum of 3 year relevant experiences as a System Engineer
Functional


Active Directory account and group policy management Basic networking concepts (TCP/IP, RDP, WiFi, VPN) Provide Desktop engineering support Perform capacity planning workstations and other IT equipment Ability to observe control environment / risk management & compliance guidelines Provide system support and perform, implement Security administration, Monitoring and Control


Technical


Hands-on experience on MS patching, Software delivery and Windows OS deployment tools on workstations Good experience in managing Active Directory and Windows OS and Office Suite Good knowledge of Windows troubleshooting Good understanding and awareness of Incident management, problem management and change management Proficient in identify issues efficiently and escalating to concerned teams

Criteres de candidature

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Niveau d'etude minimum
Bac + 3 / L3
Formation / Specialisation
Bachelor and above in relevant discipline


Niveau d'experience minimum
3 - 5 ans

Entreprise Credit Agricole CIB

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Rejoignez les equipes de Credit Agricole CIB, la banque de financement et d'investissement du groupe Credit Agricole, 10e groupe bancaire mondial en taille de bilan. Nous accompagnons les grandes entreprises et institutions financieres dans leur developpement et le financement de leurs projets. Pionniers dans la finance responsable, l'engagement social et environnemental sont au coeur de nos activites. Integrer nos equipes c'est contribuer au developpement d'une economie durable. Vous evoluerez dans un environnement multiculturel, a la fois dynamique et stimulant, dans lequel vous serez encourage a innover et partager vos idees. Nous sommes une entreprise qui accompagne ses collaborateurs tout au long de leur parcours. Vous pourrez y developper vos competences et acceder aux larges opportunites de carriere qu'offrent la diversite de nos metiers et nos 30 implantations internationales. Notre culture repose sur la force du collectif et l'esprit d'ouverture, ou chacun est responsabilise et valorise. En agissant chaque jour dans l'interet de la societe, Credit Agricole CIB s'inscrit dans les valeurs du groupe qui est engage en faveur des diversites et de l'inclusion et qui place l'humain au coeur de toutes ses transformations. Tous nos postes sont ouverts aux personnes en situation de handicap. Vous souhaitez prendre part a notre mission ? Rejoignez nos equipes ! The Banker, Juillet 2025