Standard Chartered is investing significantly in its Transaction Banking capabilities to improve the Digital experience of Clients and colleagues whilst increasing efficiency. The delivery Programmes within the TB portfolio are each aligned to a key product area and span business change and technology delivery teams across Cash Management and Trade & Working Capital Services.
The Programme Manager will work closely with the Programme Accountable Executive, Chief Product Owners, Product Owners and Delivery Lead to manage the successful delivery of the Programme outcomes. They will be responsible for implementing and maintaining effective controls and governance across all programme teams and stakeholder groups, and will foster collaboration both within the programme and with broader Transaction Banking teams to drive effective execution.
RESPONSIBILITIES
Programme Governance
Manage the programme governance framework and be responsible for its effectiveness in providing oversight and direction to the product delivery teams.
Prepare and deliver reporting materials to programme and portfolio level governance forums, ensuring timeliness, accuracy and relevance of data. Own the key messages to be delivered and approvals sought. Run the Programme Steering Committee (PgSC)
Maintain the detailed budget, scope, resource and benefits for the programme; support the Accountable Executive in presenting the Programme for approval by the QPR and SIRF, and for formally accepting subsequent changes.
Implement and maintain the processes for reporting progress from delivery teams to the PgSC; keeping all stakeholders informed of status.
Ensure the programme has an effective structure for the management of risks and issues; and they are identified, maintained, reviewed, addressed and escalated in a timely manner.
Responsible for alignment of the programme governance with SCB standards, working closely with ECM and Operational Risk partner to define the implementation of the standards within the programme management plan.
Provide a programme quality assurance capability; conduct scheduled and ad-hoc reviews of all programme materials, and ensure that programme data is complete and accurate in the enterprise reporting system (Clarity).
Financial Management
Prepare the programme forecast as part of the QPR and SIRF submission and maintain it through the duration of the programme.
Work with internal groups to provide an accurate view of actual spend; track and provide evidence for accruals, recharges and third party spend.
Ensure accurate and realistic forecasts are maintained; monitor and follow up on variances; support the Accountable Executive in meeting the programme\xe2\x80\x99s financial commitments in each year and over the life of the programme.
Encourage and enforce high standards of quality, accuracy and consistency in all project and programme logs, trackers and reporting materials.
Identify impact on critical processes within the Bank\xe2\x80\x99s operational risk framework, and work with process owners and project teams to ensure robust controls.
Develop commercialisation plans and training material, co-ordinate briefings, design and execute communication plans. Gather feedback post-implementation, and track benefits captured.
Participate in review meetings and identify/highlight any potential issue that may impact project\xe2\x80\x99s cost, timeline and/or scope and work with concerned stakeholders for its early resolution
Coordinate with Regional and Country counterparts / stakeholders in delivering the above. Role is global and may require occasional travel depending on specific projects.
Deliver the handover to BAU including the formal programme closure
Regulatory & Business Conduct
Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
CIO, COO & Global Heads of relevant business functions
Other Responsibilities
Embed Here for good and Group\xe2\x80\x99s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).
Our Ideal Candidate
15+ years of banking experience with 10+ years as a Programme Manager, or as a senior Project Manager, within a large scale multi-year programme of up to $50m USD per annum
Strong practical knowledge of project or programme delivery in both Agile and Waterfall environments.
Experience in managing external vendors
Experienced in supporting a global group and ability to work in a highly collaborative manner across the network with a wide range of stakeholders.
Strong skills in conceptual and quantitative problem-solving, aligning a broad range of stakeholders from multiple functions, and executing against a tightly-defined timeline.
Excellent professional skills, including verbal, presentation and written communication skills; ability to simultaneously \xe2\x80\x9csee the big picture\xe2\x80\x9d and manage the details of implementation; ability to follow through on execution.
Role Specific Technical Competencies
Project & Programme Management
Cash Mgmt/Trade Finance
Agile (ICAgile ICP-ATF)
Clarity or Similar Project Management tools
Excel
PowerPoint
Azure Dev Ops
About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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