Job Description

The Role Responsibilities Purpose The purpose of this role is to provide proactive administrative support to the Head, Performance, Planning & Governance (PPG) and to the PPG team in Financial Crime S The Role Responsibilities Purpose The purpose of this role is to provide proactive administrative support to the Head, Performance, Planning & Governance (PPG) and to the PPG team in Financial Crime Surveillance Operations (FCSO), with a specific focus on supporting administrative activities associated with the effective deployment of the global people, culture and engagement agenda. Provide proactive administrative support to the Head Performance, Planning & Governance and the team which primarily includes: Management and maintenance of calendar for Head, Performance, Planning & Governance and 1-2 other Senior MT on an ongoing basis. Administrative support will include but not limited to scheduling of group and team group calls, planning of offsite meetings, engagement with all relevant stakeholders, material collation and follow up as required. Coordinating meetings/appointments which includes liaising with external vendors, logistic bookings, printing of stationery and name cards etc. Coordinating travel arrangements in a timely and accurate manner. Maintaining a strong awareness of SCB policies and ensuring strict adherence to these policies for all activities. Reviewing and submitting purchases, payments, travel & expense and medical claims via the online SCB tools with full accuracy and compliance to policy. Managing all activities relating to the on-boarding process for new hires, terminations/transfers for existing staff. Co-ordinating with technical support for all technical help i.e., laptop and iPhone, desk phone etc. Co-ordinating with property support for general office area support including seating arrangements for the team (new hires, restacks). Developing an in-depth understanding of key stakeholders and their relationships to the Head's role and all stakeholders associated with the people, culture and engagement agenda and manage those relationships with the utmost sensitivity and diplomacy. Building strong relationships with the team to collaborate effectively and develop trust. Collaborating effectively with the PAs of the key stakeholders to the Head and establish highly effective working relationships with them to effectively influence. Act as primary liaison contact point for relevant functional stakeholders ie Human Resources Team, GBS and business stakeholders etc where required to support the Head and the global people, culture and engagement agenda. Assisting on team compliance items as directed i.e., completion of P3 activities, e-learnings, travel bookings, expenses claim, etc. Proactively reviewing of and follow up as required on Committee/ Council Meetings & forums attended by Head, PPG. Ensuring all relevant deadlines are adhered to through proactive notification to the Head of PPG on key timelines (verbally and via calendar notifications). Regulatory & Business conduct. Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct Lead the team to achieve the outcomes set out in the Bank's Conduct Principles Fair Outcomes for Clients, Financial Crime Compliance, The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Other Responsibilities Embed Here for good and Group's brand and values in the team. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures. Internal Relationships Performance, Planning & Governance team Global Head, FCSO Relevant HR and Transformation Capability partners PAs and BMs of the following stakeholders: Global Head FCSO FCSO MT GBS Internal communications stakeholders Corporate Affairs, Brand & Marketing stakeholders (CABM) External Relationships Vendors (invoice processing, offsite meetings, stationery, issues with partnership effectiveness). Our Ideal Candidate 5+ years of experience in a similar role, supporting more than one person dealing with global or regional time zones and stakeholders at all levels Highly experienced in engaging effectively with Business stakeholders, and Clients Self-motivated, able to work independently and under pressure with demonstrated flexibility to meet deadlines Significant experience supporting senior management in a multinational corporate environment, ideally Head of a function level Organised, proactive, detail orientated and able to concurrently address multiple priorities Highly detail oriented, demonstrated accuracy and quality of work to an exceptionally high standard Able to exercise good judgment in handling various issues on a priority basis and with deep recognition of organisational factors and sensitivities and to do so under time pressure/tight deadlines Maintains strict confidentiality of all sensitive information and where in doubt, always solicits advice from Head, PPG Operates with the highest degree of integrity Excellent verbal, presentation and written communication skills Proficient in Microsoft Suite Role Specific Technical Competencies Proficient in Microsoft Office tools (Outlook, Word, PowerPoint, Excel) - Basic to Medium Skills at a minimum. Capability to manage travel and expenses effectively using an online system. Ability to read and interpretation organisational policy documentation. Knowledge of/experience with Video Conference set ups on Teams, Blue Jeans and any other applicable platforms. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do. Never settle , continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well. Be better together , we can be ourselves, be inclusive, see more good in others and work collectively to build for the long term. In line with our Fair Pay Charter , we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance , with flexible and voluntary benefits available in some locations. Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits. A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation , one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. 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