Job Description

Cr\xc3\xa9dit Agricole CIB is the corporate and investment banking arm of Cr\xc3\xa9dit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank\'s clients, meeting their financial needs throughout the world.
Cr\xc3\xa9dit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

For more information, please visit www.ca-cib.com

Twitter: https://twitter.com/ca_cib
LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/

Reference 2023-80710

Publication date 07/07/2023

Job description

Business type

Types of Jobs - Corporate & Investment Banking

Job title

Team Head (Client Onboarding)

Contract type

Permanent Contract

Job summary

Summary of the position:

Part of the KYC Middle Office team, in coordination with the Front Office, Financial Security and the KYC COB analysts and the controller, Team leader is in charge of managing and supporting production of Client Onboarding activities which are under GRM Singapore scope.

Main responsibilities:

• Leading the KYC team by providing training and development for team members in order to manage the KYC activities.
• Provide support, guidance to team members and Point of escalation for Team.
• Serve as a point of contact for the business with regard to KYC policy and process related questions.
• Work with Manager on goal setting, performance management planning/implementation and one to ones / lead the appraisal process and one to one meetings.
• Prepare and distribute reports and presentations to the business lines and other stakeholders, when applicable.
• Work closely with the team, Relationship Managers/ business lines, controllers and compliance for urgent files
• Adhere to the SLA of completing the Onboarding requests cases within the duedate/deadline specified by FO
• Planning, supporting and management of COB extension activities
• Perform the checking procedure and ensure quality and coaching needs are identified and met in the team.
• Communicate and coordinate with senior management for any compliance, implementations, risk, and operations topics or issues.
• adhere to CACIB and regulatory policies and standards,
• Define and perform weekly / monthly controls & relevant actions related to process and production.
• Management of adhoc departmental projects as assigned.
• Maintain a workforce with capability to execute flawlessly.
• Work with Manager to develop team members in line with versatility matrix & team needs.
• To involve / lead / assist manager in the recruitment process and GRM needs.

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Cr\xc3\xa9dit Agricole