Leads Single point of contact for end users to receive support and maintenance within the organization's desktop computing environment
Ensures optimal workstation performance by having expertise on installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment
Troubleshoots IT problem areas (in person, by telephone or via remote access) in a timely manner and accurate fashion, and provide end-user assistance when required
Supervises Technical Support team, manages escalation, ensures smooth flow of communication; proper dissemination of instructions from client
Qualifications:
Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
Required skill(s): technical support, People Management.
Applicants must be willing to work in Ortigas Pasig
Flexible in working hours/schedule/Shifting Schedule
Must have at least 1yr experience as IT Team Lead
Full time position available
Job Type: Full-timeSchedule:
8 hour shift
Application Question(s):
Are you willing to work in Ortigas?
Education:
Bachelor's (Preferred)
Experience:
Senior IT Support / Team Lead: 1 year (Preferred)
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