Technical Support Engineer Lead

Pasig, Philippines

Job Description

Desktop Support Engineer Team Lead

  • Leads Single point of contact for end users to receive support and maintenance within the organization's desktop computing environment
  • Ensures optimal workstation performance by having expertise on installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment
  • Troubleshoots IT problem areas (in person, by telephone or via remote access) in a timely manner and accurate fashion, and provide end-user assistance when required
  • Supervises Technical Support team, manages escalation, ensures smooth flow of communication; proper dissemination of instructions from client
Qualifications:
  • Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
  • Required skill(s): technical support, People Management.
  • Applicants must be willing to work in Ortigas Pasig
  • Flexible in working hours/schedule/Shifting Schedule
  • Must have at least 1yr experience as IT Team Lead
  • Full time position available
Job Type: Full-timeSchedule:
  • 8 hour shift
Application Question(s):
  • Are you willing to work in Ortigas?
Education:
  • Bachelor's (Preferred)
Experience:
  • Senior IT Support / Team Lead: 1 year (Preferred)

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Job Detail

  • Job Id
    JD1060358
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pasig, Philippines
  • Education
    Not mentioned