Job Description

1 Year Contract - renewable
Working Location: MacPherson
Working Hours: Shift Hours (7am to 4.30pm / 2pm to 11pm)
Salary Range: up to $2500 + Transport Allowance + AWS + Variable BonusResponsibilities

• Coordinate with Maintenance Team and the staff to monitor performance of the ticketing kiosks using the Monitoring Control Console (MCC) workstation.
• Perform remote troubleshooting on the ticketing kiosks if required.
• Coordinate and work with maintenance team and staff in:

• compiling fault data for ticketing kiosks and generate reports.
• combining and rearranging data from source documents where required.
• Verify data from maintenance team to ensure data accuracy and improve the ease of understanding.
• Assist in all systemwide software deployment activities to all ticketing kiosks including for Annual Fare Revision Exercise and other ad-hoc projects.
• Monitor performance of ticketing kiosks post software deployment for potential faults/issues.
• Generate backend reports of the ticketing kiosks for investigation purposes.
• Create Work Orders in the Maintenance Management System (MMS) to record details of fault troubleshooting.
• Supports in all ticketing kiosks and workstation related tasks (e.g. update station layout drawing).
• Any ad-hoc additional duties as instructed if required.

Requirements:

• Nitec in Engineering or any other relevant field.
• Proficient in Microsoft Office (especially in Excel).
• Possesses high accuracy in processing information.
• A Self-motivated, pro-active, positive and able to work independently.
• Able to work independently and in a team in a challenging environment

Cheah Wei Ee
Senior Consultant
Registration Number, R23114782
Peoplebank Singapore Pte Ltd
EA Licence Number, 08C5248

Peoplebank