Technical Support Specialist ($3000 $3600/aws/vb)
Singapore, Singapore
Job Description
$3600 + AWS + VB + allowance5 working days, Mon - Fri, normal office hoursLocation: NorthResponsibilities
- Assist customers with troubleshooting and resolving issues related to the installation and usage of our electrical products.
- Diagnose problems and guide customers through solutions, ensuring they can effectively use our products.
- Collaborate with our installation teams and engineers to address complex issues and provide comprehensive solutions.
- Document customer interactions and feedback to help improve our products and services.
- Stay updated on the latest industry trends and product developments to better support customers.
- Create user-friendly guides and manuals to aid customers in understanding and using our products effectively.
- Conduct product testing to identify and address any potential issues or improvements.
- Maintain a positive and helpful attitude when assisting customers and working with colleagues.
- NITEC /Degree /Diploma and above or equivalent.
- Minimum 3 years of relevant experience.
- Experience in a technical support role, ideally within the electricity installation industry.
- Excellent communication and interpersonal skills
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sgSocial Share:More Information
- Salary Offer $3000-$3600
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Job Detail
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Job IdJD1480290
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$3000 - 3600 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned