Research, outline, write, and edit new and existing content, working closely with various team to understand project requirements.
Independently gather information from product and technical experts to develop, organize, and write procedure manuals, user guide, training guide, technical specifications, and process documentation, etc.
Research and collect usability feedback from customers, and improve documentation accordingly.
Requirements
Relevant industry experience as an effective Technical Writer.
Ability to quickly learn and understand complex topics, and convey into documentations.
Strong written and verbal communication skills, with a keen eye for detail
Working experience in Banking and Finance is a plus.
Ability to pay attention to details.
Written and oral communication skills.
Ability to prioritize and execute tasks in a fast-paced environment.
Willingness to take on new challenges and build on current skills.
Exceptional analytical and conceptual thinking skills.
Ability to multi-task and be a self-starter.
Ability to check all technical material for consistency and accuracy."
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