Employment Type: 12 months renewable contract subject to conversion
Working Hours: Monday to Friday 0830 to 1800
Work Location: Changi
Your main duties and responsibilities shall include, but not limited, to the following:
- Attend to incidents reports, log incidents or service requests in system and work on resolving level 1 incidents within given timeline
- Monitoring console and provide remote/site support
- Resolve level 1 incident
- Conduct regular site walk and inspection to identify and check equipment condition or to resolve issues
- Escort relevant parties in supporting the related incidents and work with Manager in resolving issues
- Attend to incoming emails, provide responses timely to ensure proper closure of issues raised
- Any other tasks as assigned
Requirement:
Nitec / Higher Nitec / Diploma in Electronics & Electrical Engineering / IT field of studies
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