Verify accuracy of bills and obtain approval before sending out, especially on non-standard items, interest charges, arrears payment, failed Giro deduction.
Ensure billings are done on time, to prevent backlogs and incurring bad debts that needs to be written off.
Perform routine internal / manual / billing system compliance checks as well as on payment receivables.
Perform immediate corrective actions on billing errors through comms to the public.
Oversee cases with arrears.
Monitor payment and prepare bills for late payment interest.
Keep records of conversations with tenants for fees not collected within the stipulated timeframe.
Call tenants to hasten/ clarify on late payments.
Prepare invoicing for ad hoc billing scenarios.
Offset payment against individual invoices for accurate arrears tracking.
Establish arrangements with banks on Giro payment reports, failed deduction etc.
Ensure write off process is adhered to.
Track arrears till closure according to guidelines established.
Gross Salary
$2700
Duration
12 months contract
Working Hours
Mon - Thu: 8:30am - 6pm; Fri: 8:30am - 5:30pm
MOM Geylang Bahru - 3 Geylang Bahru
Requirements
Microsoft Excel and Microsoft Outlook (Preferred)
Attention to detail
Individual who can work as a team, takes ownership, and accountability