To provide advisory to customersxe2x80x99 queries/feedback through different customer touch points, ensuring that issues are resolved, and service standards are met.
To process applications submitted by our customers through our filing portal, ensuring our records are updated, and service standards are met.
Job Requirements
IT savvy and proficient with Microsoft Office.
Good interpersonal, communication and writing skills. Prior experience in external customer-facing roles.
Resourceful and able to work independently and within a team.
Willing to learn new knowledge* and adapting to changes