Job Description

JOB SUMMARYPrimarily responsible in communicating/coordinating with tenants while providing exceptional client service; also responsible in providing assistance in the implementation and administration of tenant-related functions such as tenant filing and releasing; handling tenants queries/concerns; ensuring compliance to Mall Regulations and tenant work order system.JOB RESPONSIBILITIES

• Handles all concerns/queries of incoming long and short term tenants from preopening and construction phase.
• Monitor and update construction progress of new and renovating tenants to ensure timely store opening.
• Conducts preconstruction meeting for thorough discussion of document checklist and mall house rules and regulations during construction.
• Coordinate with Architectural and Facilities and Property Management Department for technical assistance.
• Prepare and issue Notice to Proceed and Permit to Operate.
• Once or thrice a week mall rounds to check tenant compliance.
• Monitors and report delinquencies/penalties, incident report of tenants.
• Monitors insurance for Fire and Comprehensive General Liability.
• Handle Customer Complaints
• Orientation of house rules and regulation to tenant employees prior release of ID.
• Tenant filing and releasing.
• Routing of pertinent tenant communications/memos
• Ensure AR Notices are sent out to tenants
• Quarterly update of tenant's emergency contact details.
• Monitor repair status of tenant facilities breakdown
• Routing of pertinent tenant communications
• Tenant ID processing
• Covers shifting of either opening and closing schedule

JOB SPECIFICATION

• Candidate must possess at least Bachelor's/College Degree in Business Studies/Administration/Management or equivalent.
• At least 1 Year(s) of working experience and/or customer service experience in the related field is required for this position.
• Excellent verbal and written communication skills.
• With good problem solving skills and keen attention to details
• Proficient in Microsoft Office programs
• Must have a strong work ethic, be team-oriented and highly dependable.
• Candidate must be willing to work in Davao City, Davao del Sur.

Job Type: Full-timeSchedule:

• Day shift

Ability to commute/relocate:

• Davao City: Reliably commute or planning to relocate before starting work (Preferred)