Tour Manager (outbound)
Singapore 338728, Singapore
Job Description
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Roles and Responsibilities
- Handle travel reservation (Eg. Tour packages / Cruise / Accommodation / Air Ticket etc.. ) and queries for customer timely
- Provide information, advice, plan itineraries, and make arrangements
- Provide recommendation for destination(s), modes of transportation, travel dates, costs and accommodations base on customers\xe2\x80\x99 requests & interests
- Provide information on travel visa & insurance
- Prepare and update of promotional & display materials
- Drive sales and profitability of our comprehensive range of tour packages
- Liaise with the hotel, land and transportation operators for travel arrangement
- Handle travel operations including reservations of tours & hotels, air ticketing, travel coordination and customer support
- Ensure all data are entered timely and accurately into the reservation system
- Prepare & submit regular operational related reports
- Minimum Diploma in IATA or Hospitality and Tourism Management
- Minimum 3 years of relevant experience in sales, product sourcing, such as destinations, hotel, dining, team building etc.
- Ability to work out quotations based on customer enquiries
- Meticulous, patient and pleasant personality
- Self-motivated, proactive, organized and attentive to details
- A proactive team player who is able to work in a fast-paced environment
- Ability to multi-task and work independently as well as a good team player
- Ability to multi-task and deliver within a tight deadline
- Ability to work under pressure in a dynamic & multicultural environment with excellent interpersonal and communication skills.
- Ensure external and internal customer expectations are being met and guest needs are satisfied
- Perform other ad hoc assignment and project as and when necessary
- Employee discount
- Health insurance
- Monday to Friday
- Weekend availability
- Performance bonus
- Local Polytechnic Diploma (Preferred)
- Hospitality: 3 years (Preferred)
- Health insurance
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Job Detail
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Job IdJD1302000
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore 338728, Singapore
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EducationNot mentioned