Job Description

The Opportunity * This is an exciting opportunity to work for one of the leading global banks. * It is an opportunity for an experienced Trade Service Officer to join their team * This will start off as a 12-month contract role * Office Location: CBD

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Trade Service Officer to join their team
• This will start off as a 12-month contract role
• Office Location: CBD

The Job

The Trade Service officer is part of the Singapore Trade Operations team. The role is to forge client and business partner relationships, delivering client delight and provide prompt solutions to clients\' requests. You will also have day to day direct ownership of activity for some of those key clients.

Key Responsibilities:

• Attend to all trade related inquiries, requests and complaints from clients or business partners regarding all products handled by trade operations
• Assist business partners in obtaining data for client visits and service reviews
• Participate in client service reviews together with business partners at client\'s premises
• Review Trade board resolutions drafted by clients and advise if changes are required
• Provide instructions to processing team on how they should be processing live transactions
• Ensure full compliance of all applicable laws, regulations, credit, KYC. AML policies and exercise appropriate delegated authority.
• Send billing advices to customers for interest resets.
• Liaise with FI sales to resolve any irregularities in transactions
• Prepare and arrange for payment schedule. Liaise with customer for discrepancies or clarifications
• Ensure all due loans are liquidated timely and all past due items are escalated accordingly

The Talent

• Minimally 5 years\' working experience in area of Client Services in the bank concentrating on Trade Finance. Experience in servicing Bank and Non-Bank Financial Institution client is a benefit.
• Good understanding and application of the UCP600, ISBP, URC 522, URDG 758 and bank guideline and policies, compliance and audit requirements.
• Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction
• Basic knowledge of trade products.
• Ability to communicate effectively both orally and in writing.
• Ability to plan and prioritize the daily work to achieve efficient and effective management of time.
• Be client focused in providing a high level of customer service and conscientiously aware of the quick turnaround time on the checking of documents.
• Excellent presentations, communication, time management, problem solving, interpersonal and team work skills

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to cecilia.sim@adecco.com
• Email Topic: Apply Trade Service Officer
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

EA License No: 91C2918
Personnel Registration Number: R22105099

Adecco