Job Description

As a Barclays Macro FX Trade Floor Support you will have an exciting opportunity to join our Team. Trade Floor Support is a technology team providing dedicated application help to front office trading in primary Barclays\' locations across the globe, assisting Credit, Securitized Product, Fixed Income, FX, and Commodities businesses. You will play a key part in our daily accountabilities and will be expected to ensure we provide high availability assistance for trading desk.
Barclays is one of the world\'s largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

Working Flexibly
We\'re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers\' and clients\' needs. Whether you have family commitments or you\'re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We\'re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing?

• Providing seamless end to end support service for front office users, leading investigation of trader related issues and resolving
• Logging and track incidents and problems, tracking outstanding issues and working with the appropriate group to achieve resolution of them
• Continuously monitoring to ensure full availability including Start of day morning check and health monitoring, participating in meetings with IT teams or project groups to ensure risks are mitigated
• Ensuring that trading systems are maintained and enhanced to meet current and ongoing control standards which will include data protection and security
• Leading delivery of trading information for regulatory reporting and assistance with ad hoc data requests for regulatory or control purposes
• Identifying areas of improvement and bring creative idea to enhance manual support tasks
• Focusing on continuous improvement and preventing incidents via automation and early detection

What we\'re looking for:

• Previous experience in application support, preferably helping trading systems
• Good knowledge of concepts of trading business and end to end business process and workflows, working knowledge of operating system platforms (UNIX, Linux, SQL, Windows)
• Understanding if high level language such as C#, java etc., good database and SQL skills (Oracle, SQL Server)
• Able to utilise core technical skill and apply to a variety of trading platforms, technologies and operating platforms, familiarity and experience with scripting languages such as python

Skills that will help you in the role:

• Financial knowledge of Fixed Income products end to end trade workflow, knowledge of other asset classes such as FX, Commodities or Credit, understanding of middleware technologies
• Good knowledge of concepts of financial products risk management, awareness of financial instrument pricing, concepts of market data in front office applications
• Advanced Excel /VBA skills would be an advantageous including data analytics in Excel, experience of market data systems such as Bloomberg, Thomson Reuters
• Experience of monitoring platform such as AddDynamics, ITRS, experience of execution platform such as Broadway

Where will you be working?
Our office is located in Marina Bay Financial Centre, which has been carefully crafted into a "city in a garden". Overlooking the scenic skyline along the Marina Bay waterfront, the green spaces and rooftop terraces have been designed to optimise employee well-being. The centre provides an integrated live-work-play development, surrounded by shops, restaurants, gyms and an alfresco dining area. Our convenient office location means you\'re just a 5-minute walk from the nearest MRT station.

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