Job Description

Qualifications: The Trainer, which will be specialized in eCommerce, will be responsible for (1) evaluating our needs and current practices as well as creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources (such as online modules and guides). Also, (2) assessing the quality performance of our call center associates who deal with our existing and potential customers.Main Job Tasks, Duties, and Responsibilities Develop a schedule to assess training needs Conduct employee surveys and interviews Consult with other trainers, managers, and leadership Track and compile collected data Conceptualize training materials based on data and research Communicate training needs and online resources Create training strategies, initiatives, and materials Contact and utilize outside vendors and resources for instructional technology Test and review created materials Maintain a database of all training materials Instruct employee training and onboarding Conduct training through new training materials Review employee performance and learning Coordinate and monitor enrollment, schedules, costs, and equipment Can document processes and procedures when overseeing client training sessions Create Product Knowledge Tests and maintain its dataJob Type: Full-timeSalary: Php28,000.00 - Php30,000.00 per monthBenefits:

• Additional leave
• Company Christmas gift
• Company events
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary
• Overtime pay

Ability to commute/relocate:

• Pasig City: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Training Field and Environment: 1 year (Required)
• Trainer: 1 year (Required)
• BPO industry: 1 year (Required)

Willingness to travel:

• 100% (Required)

Application Deadline: 08/01/2022
Expected Start Date: 08/01/2022