Obtain and document reporting needs and requirements through collaboration with department leaders
Tracks completion of the data needed related to Training and Quality inputting up the report
Reviews data to ensure accuracy and validity for reports.
Designs and execute automated procedures for reports or recording systems for use throughout the department
Determine opportunities to streamline manual processes
Publish reports on a weekly basis to Training and Quality Team and the other departments involve
Creates presentations to communicate data in visual and written formats using online tools
Required Skills:
Above average proficiency with all MS Office Applications
Above average proficiency with Google Work Space (G-Drive, G-Sheets, etc…)
Ability to communicate effectively with management and other departments
Strong organizational skills with the ability to handle multiple assignments
Willing to work on shifting schedule, night shift, holidays and days off whenever needed
Has a personal laptop or computer and can work onsite and at home
We’re made of something different.
We act with empathy and urgency. We treat our clients, colleagues, and community like members of the family. We have grit, tenacity, and perseverance, and a proven track record of meeting and exceeding goals – every person, in every role, for our company and our clients. Think you have what it takes? Join us!
We want you.
We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone feels free to be their most authentic self.
The Perks.
Learning and Development Opportunities
Career Advancement Opportunities
Healthcare Benefits
Group Life Insurance
Tenure Based Benefits
Profit Sharing
Annual Performance Appraisal
Retirement Benefits
What we do.
Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations. Focused on transforming the customer experience through data, applied science, and an unprecedented passion for people, Ubiquity offers deep industry and practical expertise across four continents on behalf of 150+ brands and counting.
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