Job Description

Main Responsibilities: Enjoy serving holiday planner by providing best travel services. You will interact with customer face to face, over the phone, via email and live chat, through WhatsApp and WeChat. Our daily business activities are air ticketing, package tour, cruises and travel insurance. For customized travel, be passion to plan itinerary skeleton, work out costing and prepare proposal for customer. You will deliver exceptional customer service and strive to convert daily enquiry into sales. Responsibilities also include handle and manage day to day booking and operations work with eyes for details. Prepare travel documents using Athena system and inhouse templates, and email together with pre-departure briefing notes to customer. Overall, you are to ensure each and every customer\xe2\x80\x99s holiday a delightful one. Our retail air ticketing services include walk in as well as regular customer, plus a handful of corporate ticketing accounts. You are to search and give advice on flight information, provide recommendations on flight itinerary and quote air ticket prices using GDS Amadeus or airlines portals. Make flight reservation, monitor PNR ticketing deadline and prepare EO for air ticket issuance. Experience & Skills:

• Relevant work experience in Singapore\xe2\x80\x99s licensed travel companies
• Hands on experience in flight reservation, air ticketing and fares rules
• Fundamental outbound travel and customized travel knowledge
• Knowledge in GDS Amadeus and Athena system is most preferred
• Able to speak & understand Mandarin when serving Chinese-speaking customer

Desired Attributes:

• Positive attitude, careful and meticulous to detail
• Good attendance and punctuality for work
• Ability to work in fast-paced office environment
• Good written communication skills and result driven

Office Working Hours: Monday to Friday : from 9:45am to 6:45pm Saturday : from 9:30am to 3:00pm with Alternate Saturday Off Monthly Salary: Entry Salary : S$ 2,400 to S$2,800 Confirmation Salary : Commensurate with performance Some of the Benefits: Staff\xe2\x80\x99s price travel, familiarization trip, group tour leading and industrial training Why Join Us?

• Work-life balance priority
• Politic free working environment
• Higher pay with higher sales
• Great work will be recognized
• Contribution will be appreciated
• Extensive learning opportunity
• Paid leave fam trip opportunity
• Evening function dinner & networking
• 1 boss reporting \xe2\x80\x93 the MD
• Non-family business organization

Job Types: Full-time, Permanent Salary: $2,400.00 - $2,800.00 per month Supplemental pay types:

• Commission pay
• Performance bonus

Work Location: One location Expected Start Date: 01/03/2023