Job Description

If you have a warm personality, value good customer service, eloquent in English, and are willing to learn and grow with the company, we want you to be part of team!Responsibilities In charge of the front desk and all administrative duties In charge of all inquiries and feedback (phone calls, email, walk-in) Provide professional course consultation and excellent customer service to prospective customers Process student registrations and payments Communicating with parents on the new tuition schedules for every start of the semesters or academic year Work closely with the curriculum head in student placements and scheduling of classes Sales management for all student recruitment and post-sales activities Coordinate with external vendors and suppliers Oversees and regularly reviews the operations and academic functions Assist in marketing strategies and business planning, increasing company profit Support the operation to lead the centre towards its goal and objective Control budget expenditures Prepare monthly reports Perform any other duties assigned by the Company.Requirements Minimally a diploma or degree in a relevant discipline Fluent in English and Mandarin, to handle English and Mandarin speaking customers Confident and tactful in handling customer's needs Passionate in providing excellent customer service Possess good communication skills Possess positive and pleasant disposition Meticulous and systematic with administrative procedures Has a good eye for details Excellent team player with a people-oriented personality Have basic marketing knowledge Proficient in Microsoft Word, Excel and other administrative applications Applicants with experience working in tuition or enrichment centres have an added advantage Work hours: 5-day work week, able to work on weekends
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